- Vibrant start-up growing rapidly.
- Opportunity to grow within the business.
- Tight-Knit team with great work-life flexibility.
Who are we?
We are a young rapidly growing start-up business on a pathway to becoming Australia's largest Tradie commercial vehicle provider.
Our mission to ensure all Tradies have access to a suitable and reliable vehicle. We are growing at a rapid pace, and this is an opportunity to join an expanding team.
We are:
- Passionate
- Team Orientated
- Respectful
- Reliable
- Transparent and Receptive
- Gritty
We are committed to carving a path for our team members future by equipping them with the training and exposure to situations that encourage growth and opportunity.
What this role Offers
- Competitive Salary
- Career progression
- Study Assistance
- Additional days off
Responsibilities
This position sits as a critical function for managing customer accounts and maintaining customer relations. You will be responsible for a broad array of tasks starting with championing the company values and guiding principles. You will have an intricate and detailed understanding of the mechanics of the business and lead the way to ensure a tradie focused customer experience, reliability of vehicle and flexibility of service.
Leveraging your ability to build relationships and identify customer requirements you will be responsible for building a new business to business sales channel.
You will gain a thorough understanding of company strategies and follow these daily. You will look for opportunities to improve productivity and efficiency by dissecting processes and procedures with relevant stakeholders.
Duties include:
- Sales
- Growing and expanding the client base through securing medium to large size fleet orders to meet monthly KPI’s.
- Facilitating end to end customer service from initial enquiry to customer taking delivery of the vehicle.
- Seeking new opportunities to offer our unique fleet rental services to new and existing clients.
- Seeking out key decision makers in prospects.
- Cultivating a network of industry specific relationships.
- Fleet Customer Development and Retention
- Building and maintaining professional relationships with key decision makers.
- Maintaining clear and concise communication, setting, and delivering on expectations to ensure a great customer experience.
- Always upholding an exceptional level of corporate professionalism.
You will have:
- Prior knowledge of the fleet management, finance and/or automotive industry.
- Flexibility and adaptability to changing processes and growing teams.
- Confidence in a customer facing role.
- Strong communication and presentation skills.
- Strong attention to detail and accurate data entry to CRM.
- A customer focused approach.
- Excellent time management skills.
- Ability to work independently and build rapport with all TradieSpec Departments as required.
- Current Drivers licence.
Requirements
Essential:
- Team Orientated, Respectful and Kind.
- Minimum 5 years’ experience within a motor vehicle leasing, rental or Fleet Sales environment or similar.
- Excellent Microsoft Office skills.
- Excellent and professional communication.
- Excellent numeracy and literacy skills.
- Ability to gather, collate and report on learnings or findings from a task.
- Ability to learn and use multiple systems including CRM software.
- Professionally presented.
- Self-driven with the ability to work autonomously, manage your own workload.
Why Join TradieSpec?
- Great high-paced and team orientated start-up culture.
- Set your name in stone as one of the first team members of a great brand.
- Help Tradies get their business on the road which is the cornerstone of the Australian economy.
- Internal and external training opportunities provided AND paid for by TradieSpec.
- Incentive programs potentially available.
- Great internal company culture with plenty of room for growth.
TradieSpec is committed to carving a clear path for our people's future by investing in their personal and professional growth. We hold our guiding principles close, Teamwork, Respect, Integrity, and we encourage our team to be innovative, think creatively, tests different ideas.