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Form of workAbout the Opportunity!
- Are you highly organised, have great attention to detail and love finding solutions to help others?
- Can you prioritise and manage your time well?
- Do you love owning your work, and making systems and processes more efficient for your team?
If this sounds like you, then we have an exciting opportunity for you. We’re leaders in sustainable heating and hot water solutions and we’re looking for a Sales Administrator extraordinaire that has exceptional interpersonal skills, a ‘can-do’ customer focused attitude, and is highly organised and detailed oriented.
This role is working onsite at our head office in Epping, Melbourne.
Responsibilities include:
- Assisting with customer queries over the phone and via email by providing solutions to queries where possible or directing them to the most appropriate sales consultant.
- Keeping our CRM updated with accurate information – essentially becoming our CRM champion, ensuring information is a source of truth (training will be provided).
- Updating performance matrices and dashboards with the latest data.
- Provide support to the team on quoting, invoicing, and order processing as well as liaising across departments to ensure all required information is available for a smooth customer experience.
- Manage sales calendar of events, helping to coordinate trade shows and client visits.
- Arranging client and company catering as required.
- Following up tenders and assist with all things customer and sales admin related!
About Automatic Heating
Automatic Heating Global Pty Ltd is the leading provider of sustainable heating and hot water solutions to the commercial market in Australia. With over 90 years' experience, the products we bring to the market in Australia are world-class and sourced from some of the most progressive and technologically advanced manufacturers from around the world. We then enhance these innovative solutions with the skills of our highly trained technical support team.
What we can offer:
- Competitive salary package.
- Training and further development opportunities.
- Peer recognition incentive program.
Our values drive our culture, on which we pride ourselves. These include being
- Champions of sustainability
- Showing initiative
- Providing total customer satisfaction
- Being helpful; and
- Trust being fundamental
If these values and your skills and experience match this role's criteria, we would love to hear from you. When applying for this role, please provide a current CV and a cover letter outlining why you are perfect for this role.
