AddressDescription
- Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled
- Maintain high levels of customer service, satisfaction and integrity
- Develop a strong working relationship with the in-store team, with a deep focus on collaboration and teamwork
- Implement and deliver Apple directed initiatives and leverage Apple strategies and programs
- Ensure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions
- Develop unique selling opportunities and programs with store sales manager and Apple ASC Manager
- Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
- Always represent the Apple brand to the highest level Training/Coaching
- Maintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members
- Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver training on Apple specific products and solutions
- Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple’s products and services.
Develop skill-sets and behaviors which will allow them to bring these to life in a sales interaction with customers daily.
- Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
