Address
Form of work- Join Weeks Homes, the leading, multi HIA award winning new home builder
- Join a supportive, specialist team of sales support professionals
- Keswick location
At Weeks, we’ve been building beautiful homes for South Australians for over 30 years. Every one of these spaces is unique and forms a place where people and families come together to make memories that will last a lifetime. We believe that by helping to bring these spaces to life is one of the most important jobs of all. Our company culture is focussed on safety, innovation, and quality.
We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home builder.
Due to steady growth of our new home contracts, we are offering an opportunity for a customer focussed sales support professional to join or team.
About the opportunity
The Sales Contract Coordinator reports to the Project Delivery Manager and is part of the Weeks Homes operations team. In this highly rewarding role, your focus will be to liaise with potential customers in person and via telephone to ensure customers are fully informed and have confidence in signing their Consolidated Tenders and HIA Building Contracts. More specifically, your responsibilities will include:
- Preparation, coordination and delivery of contracts and associated documentation including but not limited to Consolidated Tenders, HIA contracts. Ensuring these are scheduled for execution in a timely manner.
- Coordinate and manage your respective jobs to ensure delivery and alignment of forecast dates and actual dates throughout the project.
- Presenting and negotiating new home building contracts with customers and coordinate all follow up meetings
- Effectively communicate with internal departments to achieve pre-construction KPIs
- Ensure all customer queries are resolved in a timely manner
- Professionally resolve customer queries/disputes on the first contact, escalating to the Project Delivery Manager where required.
- Ensure Consolidated Tender is quality checked and missing information in followed up with Sales Department
About you
To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of the Weeks Homes along with:
- Demonstrated commitment to providing customer service excellence
- Clear and concise verbal and written communication skills
- Gaining job satisfaction from working in a fast-paced work environment and using your attention to detail to identify discrepancies and produce quality documentation
- Proven experience with conflict resolution and negotiation
- Intermediate to Advanced knowledge of Microsoft Office (Word, Excel, Power Point and Outlook)
- Ideally you will have some knowledge of residential construction
Our commitment
We believe that our employee community is a key strength of our organisation and we aim to attract the best talent to achieve our strategic goal of being Australia’s number one leading home builder and Employer of Choice in our sector. Our leaders create inclusive teams and value the individual contributions of our employees. We value safety and integrity, and we lead the way in innovation and building better.
Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical. You must also provide proof of COVID-19 vaccination or a valid exemption.
Apply today!
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better lives, click on the APPLY button. To find out more about NEX Building Group go to NEX Building Group or weeks.com.au or follow us on LinkedIn
