AddressJoin an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 07/04/2024
Team you belong to
You will join a team of experienced who are passionate about what they do. We work closely with our internal and external stakeholders, such as Key Account Managers and Customer Service teams.
What you’ll do
- CRM super user providing system support and training to end users.
- Participating in CRM system and process development.
- CRM report writing and dashboard development.
- Managing CRM compliance, CRM data integrity.
- Managing Business Intelligence for Services and Consumables as per requirements from each team.
- Managing Customer Satisfaction practices and analysing customer feedback.
- Tender facilitation and support.
- Supporting process improvement initiatives.
- Forecasting, some special reporting, business analytics etc.
- Supporting Key Account Managers, Site Account Management and Customer Service Teams
- Handling and coordinating sales leads.
- Other general administrative support tasks and back up duty for Inside Sales Account Manager.
Who you are
- Previous experience in a similar role.
- Results-driven.
- Strong understanding of CRM systems. Salesforce preferred.
- Strong data analysis skills.
- Good written and communication skills.
- Advanced knowledge of MS suite of products including Word, Project, Excel and PowerPoint.
- A high level of communication and collaboration skills to work with internal and with external stakeholders (customers).
Desirable
- Power BI or similar experience
Hiring Manager: Martin Prestage
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial
