Company Description
Mondrian Gold Coast is opening the doors late 2024 and we are looking for pioneers to launch the brand in Austrialia.
Job Description
We are looking for an experienced Sales Manager - MICE. The position is accountable for proactively soliciting and handling sales opportunities as a well as ensuring business is turned over properly and in a timely fashion for proper service delivery.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Qualifications
Education and Experience
- Prior experience in MICE Sales in a high-profile hotel ideally on the Gold Coast.
- Able to build strong relationships with clients and within the team
- University degree in Business Management, Sales or Marketing is desirable but not essential
- Being able to persuade and close deals that are win/win for the clients and the hotel
- Target driven
Additional Information
What’s In It for You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
- lf and collaborate with other bright minds in a relaxed, innovative culture
Mondrian Gold Coast is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
You must have the right to work in Australia.