Sales & Marketing Coordinator

** Please do not apply unless you are a Permanent Resident of Australia and currently reside in Sydney**A bit about HighlandHaving been in business for nearly 17 years, Highland truly is a trusted and leading real estate agency in the Sutherland Shire, Eastern Suburbs, and now the Inner West areas (our 7th office in Newtown having opened April 2024). Our teams across NSW and QLD boast over 160 staff working tirelessly across Sales, Leasing, Property Management, Commercial, Project Marketing, and internal operations.Our offices are lively places to work, with music playing and newly renovated spaces, there’s a real sense of fun and positive team culture. Every single staff member is dedicated to their roles and getting the most out of their day. We love to support and reward this with a company wide Awards Night, high-end Christmas parties, Team Member of the Month Awards, and team bonding events such as boat days as well as delicious lunches provided to an office each Friday!
The Role:

This role is unique in the fact that it crosses multiple divisions within Highland and provides the chance to work across a variety of different tasks. The main focus of the role is working directly with the Head of Brand & Marketing with day to day administrative and organisational tasks to do with marketing and events. The Sales & Marketing Coordinator also directly supports our Project Marketing team with some of their sales administrative duties throughout the week. 

Another aspect of the role is working with our CRM and cleaning the data, coordinating our lead generation software platforms, managing lead allocation, analysing data and performance, producing reports for the Sales Manager and Marketing, as well as continuing to educate staff in using the systems efficiently.
  
Attention to detail and a nack for processes and systems is crucial to this role. 

• Coordinate with external vendors and partners to integrate new sales and CRM systems into our current operations
• Develop integration strategies that align with our sales goals and lead generation objectives
• Work closely with our IT department to ensure seamless implementation and troubleshoot any issues
• Communicate feedback, issues and reporting to Sales Manager and Head of Brand and Marketing
• Work with Head of Brand and Marketing to analyse and optimise conversion funnels, identifying opportunities to enhance quantity and quality of leads
• You will be diving deep into our data, and analysing where you can see room for improvement
• Monitor the effectiveness of the new systems, making adjustments as needed to optimise performance
• Lead the effort to educate our staff on these new systems, ensuring a smooth transition and effective usage
• Collaborate with sales and management teams to understand their needs and ensure the new systems support these requirements
• After the initial integration phase, focus on ongoing lead generation and system optimisation
• Support the Project Marketing Team with day to day sales administration tasks and reporting for any projects going live/successful sales

In order to be successful in this role, you will need:

• Outstanding organisational and project management skills
• Experience in real estate, with industry knowledge (preferred)
• Excellent verbal and written communication skills
• Fantastic team player and loves job variety
• Tenacity and a drive to succeed
• Love of data and analysis
• Sales knowledge and experience
• KPI's and goals focused
• Strong analytical skills, with the ability to interpret data
• Able to effectively and efficiently manage a CRM system, and ensure integrity of data and an updated database
• Proven experience in system integration, preferably in a sales or real estate environment
• Strong training and communication skills, capable of educating a diverse team
• Technical proficiency in CRM and sales software
• Collaborative and proactive approach, with a focus on innovation and efficiency
• Ability to work with discretion and confidentiality

If you are our next Sales & Marketing Coordinator, then please apply now! Only suitable candidates will be contacted.
Additional information

• Exciting chance to work collaboratively within a variety of teams
• Be proud to work for a well established, well known, award winning agency
• Cronulla based - ideal chance to work and live in the Sutherland Shire!