Sales Order Entry Officer
- $34 per hour + Super |Mon - Fri Full-Time hours
- South-Western Sydney Location + WFH Opportunities
- ASAP Start | Rotating roster between 8am-4pm, 9am-5pm, 10am – 6pm.
We have a fantastic opening to join a Global Leader within the Logistics Industry. Based in over 220 countries, our client prides itself on delivering a high-end customer experience, specialising in courier services and international shipping. They are currently seeking an experienced Customer Service/Call Centre officer with great customer focus to join their growing team in South Western Sydney.
About the role
Reporting to the Customer Service Supervisor, you will be responsible for the order processing or customer orders within the healthcare industry.
The duties will include but not limited to:
- First point of contact, answering general enquiries regarding orders through telephone and email correspondence
- Processing orders via an in-house logging tool, Oracle and MS Outlook
- Processing Returns and Claims
- Tracking and tracing deliveries
- Updating customers in relation to deliveries
To be considered for this fantastic opportunity, you must have the following:
- Excellent Data integrity, efficiency, and accuracy
- High attention to detail
- MS Office skills, including Excel
- Superior communication skills, both written and verbal
- Proven previous experience in Salesforce, Oracle, SAP, or other ERP systems
- Thorough understanding of Orders, Returns, Consignment Notes, and Reverse Purchase Orders
- Ability to work within a high-volume, fast-paced environment
- Excellent multitasking and organisational skills to ensure all deadlines and priorities are met efficiently and effectively.
- A strong team and task focus
- Prior Transport/Logistics or Pharmaceutical/Medical Industry experience is desirable.
How to apply:
Please apply by submitting your resume (preferably in Word format) via the “Apply Now” tab to be considered for the role.
What next
Applications will be reviewed for this role, and only suitable applicants will be contacted.
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts