Sales Support Coordinator

• Fast growing boutique FMCG Company
• Opportunity to be part of a small and dynamic team
• A wide variety of duties ranging from order management to Sales Support/analysis
• Salary negotiable depending on skills and experience

JCSM Pty Ltd specialises in the national supply of consumer goods to a wide range of channels and customers.

We currently represent a large portfolio of brands from companies such as Johnson and Johnson Pacific, Aspen Pharma, Key Pharmaceuticals, Unicharm and Kimberly-Clark.

To be successful the individual should be an experienced Sales Support Coordinator must be highly engaged person who thrives in a fast-paced environment, is an expert in juggling competing priorities, handles obstacles and challenges like an expert. Must demonstrate a willingness to learn and adapt, alongside expertise in juggling competing priorities and adeptly overcoming obstacles. This role offers autonomy to achieve expected results, with strong support from the sales team.

We are looking to fill a full-time admin role in our small team. 

This role is responsible for:

• Managing Orders - both EDI and manual order preparation, order entry, confirmation and queries; invoicing, customer claims
• Supporting promotional activity
• Managing Inventory and the production of small run of bespoke products
• Maintenance of Items, Pricing, Vendors and Customers
• Sales Support; sales reporting; prepare sales presentations; support new business development
• Any ADHOC duties as required

Personal Qualities

• Strong customer focus
• Capable of working in a small, dynamic business environment
• Considers the team, able to recognise when help is needed and be willing to assist
• Picks up the phone first before emailing
• Business understanding, appreciates the needs of a sales-oriented business
• Seeks to understand a problem and thinks of solutions
• Driven and takes ownership
• Positive and open engagement style, seeks to promote harmony
• A can-do attitude, approachable and teachable
• Able to gain and maintain trust
• Good communication and listening skills
• Strong attention to detail
• Ability to prioritise, organise and complete work within time
• Reliable and prompt

SKILLS & EXPERIENCE

Qualifications

• Tertiary qualification required - eg Degree, Diploma or Certificate in Commerce, Marketing, Accounting or relevant experience

Experience

• 2 years previous experience in a similar role, managing orders, supporting sales, customer service, sales reporting
• experience in an FMCG type industry in administrative, accounts or Sales Support roles

Skills

• customer service skills
• data entry
• ERP system experience
• mathematical ability, problem solving skills
• understand the principles and operations of computer and accounting software
• comprehensive knowledge of Microsoft Office skills (Word, Excel, PowerPoint and Outlook). Excel will be expected and at a high and advanced level
• excellent verbal and written skills
• record-keeping skills and communication skills.

If you're seeking to join a rapidly expanding business representing industry leaders in the dynamic FMCG market, JCSM eagerly invites you to connect with us. We pride ourselves on being a dynamic and evolving enterprise, committed to upholding integrity and professionalism in every facet of our operations, all while fostering an exceptional workplace environment.

Please apply via this website and provide both a cover letter and resume that indicates how you are suited to this role.

Note: Only candidates selected for further consideration will be contacted. Please note that applications submitted without a cover letter will not be considered for shortlisting.