Address
Form of workSales Support Coordinator
- - Macquarie Park Location
- - Excellent Company Culture
- - Career Progression
Arrotex Pharmaceuticals is the largest and most diverse pharmaceutical company in Australia. Our vision is to be the most trusted provider of affordable and quality healthcare products and services to deliver a better quality of life for Australians.
Our values of Pioneering, Accountability, Collaboration, and Tenacity are the PACT our team members make to be our best every day and work together to deliver this vision and create a great place to work.
About the role:
This role is responsible for supporting the national sales team (across Field Sales, Key Accounts, and Business Development) in the execution of the strategic objectives. Whilst the role is not client-facing, it requires interaction with customers – namely stakeholders within buying groups, Owner/Pharmacists, and relevant pharmacy staff. This individual is seen as a conduit between the national sales team, the broader Arrotex team, and our customers. This role contributes to the overall success and delivery of the Arrotex commercial objectives.
Key Responsibilities
- Project Management of sales conferences, state/team meetings, customer meetings, travel requirements, and accommodation bookings. This at times may require additional outside of standard work hours work to facilitate the execution of tasks associated with these conferences/meetings.
- Organisation of venues catering/menu & invites for professional development/training evenings.
- Maintaining accurate records of marketing POS items for use at conferences and education sessions.
- Involvement in projects as required, including planning, report generation, performance tracking & coordination.
- Collaborating with Lonicera for technical system support – i.e. setting up of new employees, and technical issues for the current team.
- Customer Agreement register management, review of customer contractual obligations tracker and reporting agreement status and recording
- Providing documentation and set-up support for the Sales Induction program.
- Assisting Sales Teams in ordering POS and other related material via PMA.
- Develop a Pharma Newsletter to share success stories, profile Team members, and highlight business growth in a fun and light-hearted manner
- External stakeholder management and triage of queries for action via sales force or internal stakeholders.
Key Requirements
- 1-2 years’ experience in an administration / customer service / sales role in a complex working environment.
- Experience delivering outstanding administrative and customer support and managing a high volume of tasks with competing priorities.
- Experience working in the pharmaceutical industry would be highly regarded.
- Well-developed administrative and organisational skills with an ability to prioritise a variety of tasks and competing demands.
- Strong problem solving, trouble-shooting and analytical skills, with the ability to create innovative workable solutions; proactive anticipation of needs, with the ability to foresee challenges and problems, and taking action to prevent them.
- Excellent written and verbal communication skills with a high level of attention to detail.
- An understanding of and complete commitment to confidentiality.
- Excellent skills in Microsoft Office 365 including Word, Excel, PowerPoint, Outlook, SharePoint, OneDrive, Forms, etc.
How to apply:
If you are interested in this position, please click APPLY, or for a confidential discussion, please contact Sass Riechelmann – Talent Acquisition Business Partner, at ***************@arrotex.com.au
At Arrotex Pharmaceuticals, we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, and physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. Arrotex acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander people.
