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SalaryAt Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet.
We make it happen by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
As a member of our team, you thrive in an open inclusive workplace, based on diversity with a sense of belonging.
This is where you can make a difference by constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems.
Making the world a better place. Every day.
What You Can Expect
You can expect a working environment that is dynamic, collaborative, innovative and offers incredible scope: succeed here and you can go anywhere.
Our Global Sales & Service group includes around 4,000 of our people working across 26 sales companies in 100 countries to bring 95% of our products to market.
Ours is a people-focused culture where everyone is empowered to play their part in lead generation, building customer relationships, closing orders, servicing, maintenance and troubleshooting.
Right now, we’ll also focused on digitising ways of working while still retaining a people-first, face-to-face approach.
By balancing the benefits of both, we’ll further build strong and deep relationships with our customers and better use the increasing amount of available data to define our sales strategies going forward.
Our culture is secure and supportive and offers ever-evolving opportunity: people stay with us because they can choose many ways in which to grow and develop. Whether in terms of skills and knowledge, career path or location, you can grow where you are or anywhere in the world.
About the job
This is a new role within Alfa Laval Oceania that offers a way into Sales for someone with an engineering background. You’ll spend most your time working with and selling solutions to our existing customer base.
Our continuous commitment to innovation means we not only help our customers to be more competitive but also more sustainable too.
As Inside Sales Engineer, you’ll process mostly digital, quick transactions while also directly supporting customers, providing complex quotations and advanced technical support that includes sizing and selection, with focus on products and services portfolio in our Marine Division.
This role is ideally based in our Sydney office, however we would also consider having the role based in Melbourne for the right candidate.
Key Tasks
- Responsible for “Lead to Quote” process for service scopes like Upgrades, Field Service, Repairs & Service Agreements.
- Gather required information including estimates to create the Sales quotation
- Develop technical and commercial quotes reflecting the customer needs stressing the unique selling points.
- Actively follow up on quotations with sales team members to understand if the proposed value is understood and if it is matching customer needs – Act to win.
- Support sales team in AU & NZ during the quotation process.
- Monitor Installed Base data quality and support its use by sales team.
- Work proactively and in a structured way to ensure compliance with Alfa Laval business principles.
Above all, you’re curious and driven to deliver results.
You’ll also be a qualified Engineer with experience in a sales or Sales Support environment, preferably within marine industry.
It would be advantageous to be skilled in collaboration within a matrix organization, and that includes having positive energy, clear customer focus, with an aptitude for learning and strong networking skills.
Knowledge of Alfa Laval products would be an advantage but is not essential.
Here, your approach and expertise will be essential to identifying customer challenges, needs and solutions. And while experience of analysing data would be an advantage, your manager can actively support you to grow your skills and knowledge in this area.
Beyond the day-to-day functions of your role, you’ll also be eager to play your part in driving continuous innovation, service improvement and refining systems and processes. Ours is a forward-looking work environment where we’re always eager to learn more and do even better.
We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, apply…
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's potential for a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
Closing Date for Applications: 03 March 2024
