Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer-centric automotive services.
Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe. Dutton Automotive is a Co-Major Partner of Essendon Football Club.
A.O. Dutton opened his first garage on Burnley Street, Richmond. Driven by an obsessive focus on customer experience, today, Dutton Automotive operates from 24 dealerships throughout Australia. We currently have over 300+ staff nationally.
We are a dynamic and innovative company committed to transforming our client's experience through technology. Our focus is on leveraging Salesforce to create seamless, efficient workflows and enhancing the customer journey. We are looking for a skilled Salesforce Developer to join our team and help us continue to make a significant impact in our industry.
Job DescriptionThe Salesforce Developer will play a crucial role in our organisation, responsible for developing and customising Salesforce applications to improve our business processes and enhance the overall customer experience. This role involves collaborating with cross-functional teams to design, develop, and implement new business workflows, as well as optimizing the customer journey on the Salesforce platform.
Responsibilities:
- Design and develop customised solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals.
- Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements.
- Collaborate with project managers, UX designers, and other stakeholders to establish project plans and timelines.
- Implement new business workflows and processes within Salesforce to enhance operational efficiency and customer satisfaction.
- Develop and maintain visual workflows, process builders, and custom objects to tailor the Salesforce environment to fit business needs.
- Ensure the security and integrity of the application through effective design, coding, and testing.
- Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow.
- Work with our marketing team to refine customer journeys and implement new strategies within the Salesforce platform to improve customer engagement and experience.
- Keep abreast of new Salesforce features and functionality, and provide recommendations for process improvements.
- Train new users and grow the Salesforce skill set across the organization.
The role is suited for someone with the following:
- Bachelor's degree in Computer Science, Software Engineering, MIS or related field.
- 2+ years of experience as a Salesforce Developer with a strong understanding of Salesforce best practices and functionality.
- Proficient with Apex, Visualforce, Lightning Component Framework, and Salesforce APIs.
- Experience with Salesforce customization including custom objects, workflows, email alerts, and templates.
- Understanding of the Salesforce data model and how to navigate it for integrations.
- Strong problem-solving skills, with the ability to work cross-functionally in a fast-paced and rapidly changing work environment.
- Excellent verbal and written communication skills.
- Salesforce Developer Certification preferred.
Some of the Perks:
- Access to a fully funded Employee Assistance Program for you and your family.
- Paid Birthday Leave to celebrate you!
- State of the Art Facilty.
- Exceptional team.
If you are results driven, flexible, enthusiastic, and enjoy working with a growing team of positive performers this is the position for you - apply now!