Address- Permanent Full Time, 38hr week
- Competitive salary + super + salary packaging options + Corporate discounts across Health insurance, technology and more
- Location: Fortitude Valley with flexible and hybrid working opportunities
There's No Us Without U. Care with Us, for Today and Tomorrow
There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.
Your opportunity:
Our Digital and Information group have an exciting opportunity for an experienced Salesforce Developer to join their Product Customer Intelligence team!
The Customer Experience Product Engineer is responsible for managing, integrating and standardising CRM product and code development to support the enterprise use of Customer Experience applications. This role will see you working in collaboration with the wider Digital & Information Group and internal stakeholders. You will be responsible for designing, developing, and delivering scalable solutions for experience products.
You will be responsible for implementing capability on the Customer Experience platforms using a combination of declarative and custom technologies including flows, triggers, Apex, web components and Experience cloud (CMS & LWR) to enhance the customer and employee experience.
About you:
- Tertiary qualification in Business, Information Technology, or equivalent
- Salesforce certification (desirable)
- Substantial general work experience together with comprehensive job-related experience in own area of expertise to fully competent level. (Over 6 years to 8 years).
- Deep understanding of Salesforce software development and DevOps
- Solid experience working in an Agile environment delivering new web components in Salesforce Experience Cloud
- Proven experience in Salesforce CMS front end design and back-end development (including flows and triggers)
- Excellent communication and problem-solving skills.
- Working knowledge of the Atlassian product suite (e.g., JIRA, Confluence)
- Providing supervisory guidance, advice to colleagues in your areas of expertise
At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We'd still encourage you to apply as we we're looking for the right human being for this role - it's about so much more than ticking all the boxes!
Why Urban Utilities?
At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.
At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.
Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.
We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you'll access an increasingly diverse range of benefits and initiatives that'll help you bring the best you. Speaking of which, here's just a sample of the benefits we offer our team:
- Generous Salary Packaging options, including novated leases
- Corporate discounts across Health insurance, technology and more
- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
- Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180
Visit our website to learn more about us at www.urbanutilities.com.au
How to apply
Click on the 'Apply" link to complete your application.
Please note: applicants will be required to undergo a Pre-employment medical & National Police History Check as part of the recruitment process for this role.
For further information please contact our Talent team at *******@urbanutilities.com.au
