Climate Headwear is Australia’s leading importer and distributor of custom beanies, scarves and hats. We have customers all around Australia and a strong brand presence. We are a small team based in Melbourne.
We are seeking an experienced, reliable sales and admin staff member to join our team in a casual role, with the possibility of full-time work in the future.
About the Role
- 20 hours a week to begin - spread over at least 3 days
- Possibility of expanded hours and more responsibility in the future
- Flexible hours - mostly work from home
- Required in office (based in South Yarra) a minimum once a week to begin.
- $40 per hour. Casual rate.
Key tasks include:
- Responding to customers' enquiries by email
- Ongoing communication with customers by email
- Following up and tracking customer payments
- Communicating with offshore manufacturers
- Tracking freight
- Social media management and marketing
- Website management
- Overseeing regular bulk emails through Mailchimp
- Generating new sales and business
- Business planning and strategy
Skills/Experience
- Bachelor's degree in business/marketing (desirable)
- Relaxed, positive mindset. Team player.
- Experience working in a small business.
- Excellent written communication skills.
- A high degree of attention to detail.
- Highly organised and able to focus on one task at a time.
- General competence with Google Docs.
- Experience with Mailchimp and social media sites.
- Experience with different workflow software.
- Marketing experience and ideas.
- Design skills (desirable)
- Accounting knowledge. Experience with Xero (desirable)