Sales/Parts Interpreter

Sales/Parts Interpreter required for an automotive aftermarket business in Newcastle!

Our client is an Australian-owned and operated automotive aftermarket company specialising in the manufacture, import, and supply of a comprehensive range of underbody parts and services.
Their expertise extends across various sectors, including passenger vehicles, performance vehicles, 4WDs, trucks, buses, as well as agricultural and mining equipment.
They are seeking a dedicated Sales/Parts Interpreter to join their team in Newcastle. The ideal candidate will have a background in Diesel/HV and possess previous experience in a similar role.
However, they also provide product training for the right candidate. A mechanical understanding is crucial for success in this role, as it involves customer interactions, preparing quotes, and handling warehouse duties when necessary.
Responsibilities:

• Coordinate sales enquiries and prepare service quotes
• Utilize knowledge of automotive parts to accurately quote service costs and time estimates
• Provide excellent customer service by supporting a diverse customer base and exceeding their expectations
• Build and maintain customer relationships through effective communication and product support
• Handle customer enquiries via telephone calls, emails, and over-the-counter service, providing technical support as required
• Process customer orders via phone and email
• Liaise with workshop staff and assist with pick-packing duties as needed

Qualifications:

• Previous experience in a Diesel/HV or similar role preferred
• Mechanical understanding and knowledge of automotive parts
• Proficient in Microsoft Office
• Strong customer service and communication skills
• Flexibility to assist with warehouse duties when required
• Forklift licence would be an advantage

For further information on this role, please call Amy Feakes on 0482 099 168, quoting reference number AA7360. Resumes can be forwarded to jobs@autorecruit.com.au.