Company

Clean Power AustraliaSee more

addressAddressSydney, NSW
CategoryRetail

Job description

  • Full-Time Opportunity Mon-Fri 
  • WFH 
  • Solar Industry 

About Clean Power Australia:

Clean Power Australia is a Top 20 by Volume Solar Retailer based in NSW, QLD, and ACT. We are looking to expand our Customer Support function. 

About the role:

We are seeking an experienced Scheduling and Stock Coordinator to join our passionate team. If you are enthusiastic about renewable energy, enjoy assisting customers, super organised and thrive in a dynamic work environment, this is the perfect opportunity for you.

MAIN DUTIES/RESPONSIBILITIES:

- Scheduling 

  • Work closely with the Maintenance and Repairs teams to schedule appointments 
  • Schedule appointments efficiently across NSW & QLD based on locations 
  • Coordinating / cross-team diary management  
  • Stock ordering 
  • Keep customers informed and up to date on enquires during the whole process 
  • Address scheduling queries via email, phone, and text
  • Prioritise critical works and plan them based on resource availability
  • Follow scheduling procedures and maintain thorough records
  • Provide exceptional customer service to clients inquiring about solar and battery products.

SKILLS & EXPERIENCE

  • Previous experience as a Scheduling Coordinator or similar role
  • Strong ability to multi-task 
  • Excellent problem-solving abilities and a customer-centric mindset
  • Familiarity with solar and battery systems is advantageous but not mandatory
  • Strong administrative skills and attention to detail
  • Experience in managing travel arrangements and bookings
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Outstanding customer service skills
  • Previous experience using CRM systems and keeping records up to date and accurate according to company processes and procedures 

WHATS ON OFFER

  • WFH 
  • Full training provided 
  • Great manager & family-feel culture
  • Competitive salary and performance-based incentives
  • Opportunities for professional development and career advancement
  • Work with a passionate and dedicated team in the sustainable energy sector.

Please be assured that confidentiality is assured with all prospective candidates.

Please note that only short-listed applicants will be contacted.

Refer code: 2249948. Clean Power Australia - The previous day - 2024-05-23 08:05

Clean Power Australia

Sydney, NSW
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