Address- Full-Time Opportunity Mon-Fri
- WFH
- Solar Industry
About Clean Power Australia:
Clean Power Australia is a Top 20 by Volume Solar Retailer based in NSW, QLD, and ACT. We are looking to expand our Customer Support function.
About the role:
We are seeking an experienced Scheduling and Stock Coordinator to join our passionate team. If you are enthusiastic about renewable energy, enjoy assisting customers, super organised and thrive in a dynamic work environment, this is the perfect opportunity for you.
MAIN DUTIES/RESPONSIBILITIES:
- Scheduling
- Work closely with the Maintenance and Repairs teams to schedule appointments
- Schedule appointments efficiently across NSW & QLD based on locations
- Coordinating / cross-team diary management
- Stock ordering
- Keep customers informed and up to date on enquires during the whole process
- Address scheduling queries via email, phone, and text
- Prioritise critical works and plan them based on resource availability
- Follow scheduling procedures and maintain thorough records
- Provide exceptional customer service to clients inquiring about solar and battery products.
SKILLS & EXPERIENCE
- Previous experience as a Scheduling Coordinator or similar role
- Strong ability to multi-task
- Excellent problem-solving abilities and a customer-centric mindset
- Familiarity with solar and battery systems is advantageous but not mandatory
- Strong administrative skills and attention to detail
- Experience in managing travel arrangements and bookings
- Ability to work in a fast-paced environment and adapt to changing priorities
- Outstanding customer service skills
- Previous experience using CRM systems and keeping records up to date and accurate according to company processes and procedures
WHATS ON OFFER
- WFH
- Full training provided
- Great manager & family-feel culture
- Competitive salary and performance-based incentives
- Opportunities for professional development and career advancement
- Work with a passionate and dedicated team in the sustainable energy sector.
Please be assured that confidentiality is assured with all prospective candidates.
Please note that only short-listed applicants will be contacted.
