AddressLumia Care are a leading innovator in Australian Healthcare. Comprising of seven organisations with a 65-year heritage across various healthcare sectors. With a substantial staffing base and national presence, we're on a trajectory of significant growth. We champion an inclusive, values-driven workplace, respecting our diverse team and the communities we serve. If you have a passion for healthcare and making a difference, Lumia Care is where you belong.
About the position:
The Rostering Coordinator / Scheduler has the responsibility for the customer service and administration functions in ensuring rostered shifts for staff within hospital and aged care settings.
The Rostering Coordinator will also ensure to provide friendly and professional service to all stakeholders to improve and develop the agency team, to ensure outcomes are in place to provide quality staff to our clients.
We are offering a competitive salary, a supportive and friendly team environment, and opportunities for career progression.
Your primary objectives include:
- Scheduling of client services in a timely manner and within a customer focused environment
- Complete rostering tasks within designated timeframes.
- Provide services that supports compliance within all areas of the business.
- Undertaking to problem solve client issues using your best customer service skills
Selection Criteria:
- Demonstrated experience in a rostering role.
- Demonstrated time management and organisational skills.
- Proficient computer skills in Microsoft office suite and willingness to learn new programs.
- Comfortable working in a small team environment and dealing with multiple work requests.
- An understanding of issues and services for elderly people, persons with a disability and their families and carers.
- Demonstrate that you are suitable to work with aged care and disability clients by providing a Working with Children Check, National Criminal History Check, NDIS Worker screening check, Covid-19 Vaccination status, referee checks and required identity checks.
Attributes for a successful candidate:
- Exceptional customer service skills
- Excellent communication skills
- Strong analytical and problem solving skills
- Work well under pressure
- Critical and strategic thinking
- Attention to detail
Why Join Us:
- Competitive remuneration along with Career progression
- Flexible Work Options – We believe in a work life balance and flexibility that allows people to Thrive at work
- Supported Learning and Development programme – a Career and not just a Job.
- Company celebrations such as birthday recognition, Christmas parties, Melbourne cup event, charitable causes, and others
- We look after our staff so you can look after our clients.
If this sounds like the perfect opportunity for you, apply now!
To apply:
Please send your CV and a cover letter addressing the selection criteria.
For a copy of the position description, please call Rabi on 0422 211 015 or email ****@meditechstaffing.com.au.
If you have any requirements for the interview (e.g. mobility access, or other adjustments), please let us know in advance so accessibility arrangements can be made.
Lumia Care are an Equal Opportunity Employer and we welcome applications from all diverse groups and backgrounds.
No agencies please.
Due to the high volume of applications, only shortlisted candidates will be contacted.
