AddressWe are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
About the role
Our Government client is seeking a multidisciplinary team of IT professionals with expertise in enterprise-grade technology solutions, integration architectures, and system operation to compliment teams of capable resources. This is with the aim to build strategy, establish architectures and operations and manage delivery capabilities in line with the clients strategic outcomes.
We are seeking an experienced Service Delivery Manager to plan and manage quarterly deliverables, resource allocation, risks, impediments, opportunities and reporting. You will also be conducting Agile ceremonies, informing responsible officers of blockers or potential blockers
This role is based on-site in Canberra and requires a minimum Baseline clearance.
About you
Responsibilities and Accountabilities:
- Coordinate and provide oversight and status reports to executives across a program or branch stream.
- Support teams to raise and/or resolve issues or escalate accordingly to responsible officers.
- Lead the development of an IT Service Management (ITSM) framework and the continuous improvement of ITSM practices, including systems, standards, processes and procedures.
- Ensure a high level of service delivery and drive continuous improvement.
- Develop, implement and support End User and Corporate technologies, applications and digital workspaces.
Requirements:
- Minimum Baseline security clearance.
- Minimum 3 years experience with Federal Government in a similar role is essential
- Experience in working in a wholesale service capability that provisions internal digital services and enabling capabilities as well as drives best practice.
- Experience in delivering regular reports with senior executive
- Experience in working with Agile as a practice and a part of a multi-disciplinary agile team in a high-paced, delivery focused environment.
- Experience with using Microsoft software, services and cloud infrastructure is preferred
Why Fujitsu?
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Transgender and gender diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey by emailing ***************@fujitsu.com.
If you dont tick every box in this job description, please dont rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email ***********@fujitsu.com.
Search Firm Representatives Please Read Carefully
Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.
For Security Cleared Roles - PLEASE NOTE:
Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum Baseline Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).
