Address
Form of work
SalarySenior Administration Assistant / Receptionist
The Practice
We are a busy psychology practice specialising in the management of pain and are located at Broadmeadow and Tuggerah (Central Coast). We work collaboratively with other health practices, and we provide exceptional patient care, and efficient delivery of services. The administration team are invaluable to the Innervate family and we invite you to work with us.
The position is 30 - 38 hours a week Monday to Friday. This position is a permanent role. We are happy to discuss our requirements and your professional needs in this context, as we aim to be a flexible workplace.
The Role
- Minimum experience of two years in either allied health or medical reception, leading a small team of admin staff
- Ensuring exceptional standard of frontline client services
- Reception duties: answering phones, responding to emails, greeting patients, managing clinician diaries, processing payments, external stake holder liaison
- General administrative tasks: Compiling, drafting and editing documents; processing referrals; data management; assisting the Service Director with a wide range of admin duties
- Administration support to our clinicians and the Innervate Pain Program
- Submitting Staff Timesheets
- Lodging payments and remittance management
- Contacting Debtors
- Other duties as required by Innervate Pain Management
The Ideal candidate will have:
- Commitment to working as a team-mate
- Ability to follow direction and be flexible
- Previous experience as a medical/allied health receptionist
- Experience with leading Reception Team
- Previous experience working with practice management software, knowledge of Power Diary is an advantage
- Familiarity and proficiency with MS Office applications
- A professional and articulate manner, and a warm, compassionate and caring attitude towards patients
- Initiative and a pro-active attitude, and the ability to multi-task and prioritise workloads in a fast-paced environment
- Excellent organisational and time management skills
- High level of attention to detail and accuracy
- A problem solver who can think outside the square
- Excellent people skills to relate well to patients, staff and health care professionals
- Flexibility to be able to provide additional coverage for sick and annual leave
- Enjoy working in a team environment
How to Apply:
Your application should include the following:
- Cover letter stating why you would be suitable for this position.
- Current Resume.
- At least 2 referees with contact phone numbers.
For further information, please email Dr Kylie Bailey at *************@innervate.com.au or call on 4985 1869.
The application form will include these questions:
- How much notice are you required to give your current employer?
- How many years' experience do you have as an administrator/ receptionist?
