Senior Administration Officer - Allied Health Social Work

About the role

An exciting opportunity has become available for an experienced administrative professional to join the Allied Health Social Work team on a full-time basis working 38 hours per week.

As a Senior Administration Officer, you will be working with the Allied Health team to answer patients and appointment enquires and to assist the department as required.

Salary range: $34.08 - $38.10 (MCA3) per hour plus superannuation and salary packaging

What you’ll be doing

• Work alongside the Social Work Director and Team Leaders handling sensitive and confidential matters
• Manage phone calls from patients and clinical staff taking a variety of enquiries
• Establish, maintain and competently utilise office processes, using various information systems to ensure the recording and filing of documentation and information
• Assist with accurate and timely data entry of departmental database using electronic systems
• Support the MHB main desk admin staff as required/ as directed by Team Leader
• Booking and managing outpatient appointments in TAHDIS (Team Allied Health Data Information System)
• Administrative tasks as per direction from your Administration Team Leader

About you

To be successful in this role, you will possess: 

• Highly developed time management and organisational skills
• High level of customer service, verbal and written communication skills, including a demonstrated ability to communicate effectively with all levels of staff, patients and visitors.
• Ability to work both independently and cooperatively as part of the team
• Ability to provide reliable, efficient and effective office administrative procedures in a timely and organised manner
• High level literacy skills, in particular grammar and spelling, and an ability to draft correspondence accurately
• Ability to rapidly acquire proficiency with Microsoft Office Suite, various databases and other office-related software applications

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close on Sunday 4th February 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.