Senior Administration Officer - Health

About the role

Mater is currently seeking an enthusiastic and experienced Senior Administration Officer to join the team within the Women’s Health Clinics at Mater Mothers Hospital (including Maternal Fetal Medicine, Antenatal Clinic, Gynae Outpatients and Hatch Private Maternity).

Mater Senior Administration Officers are highly experienced in providing medical administration support, including using Patient Administration Systems, within hospital/healthcare environments.

This position is permanent part time, 32 hours per week.

Mater Mothers’ Hospital has an excellent reputation for providing quality and compassionate care to women and babies with complex complications in pregnancy, in accordance with the philosophy and tradition of the Sisters of Mercy. As the largest facility of its kind in the southern hemisphere, Mater Mothers’ are the busiest private maternity hospital in the country, and the largest provider of public-funded women’s health services in Queensland.

Salary range: $35.45 - $39.62 (MCA3) per hour plus superannuation and salary packaging

What you’ll be doing

As a Senior Administration Officer and your role will involve but not limited to:

• Manage, organise and provide confidential administrative support with strong customer focus to staff, patients and visitors
• Provide administrative assistance in a team environment focusing on attention to detail, time management and task prioritisation
• Exercise judgement where necessary to problem solve in situations where precedents have not been set and procedures not defined
• Provide reception administration in public and private outpatient environments including booking and arriving patients, managing waitlists and referrals, filing and liaising with clinical staff in accordance with departmental policy
• Billing, receipting and banking using practical knowledge of the MBS
• Carry out other administration functions as directed by your Team Leader/Manager
• Provide accurate data entry using various network-based information systems

About you

To be successful in this role, you will demonstrate:

• At least 3 years’ experience in providing high level administration. Hospital/outpatient experience is highly desirable
• Highly developed time management and organisational skills
• Strong computer and data entry skills including MS Office suite and hospital administration systems
• Dynamic, positive and outcome focused
• High level of customer service, verbal and written communication skills, including a demonstrated ability to communicate effectively with all levels of staff, patients and visitors
• Ability to work both independently and cooperatively as part of the team

This is a fantastic opportunity to join the Mater professional Administration Services Team who is dedicated to providing exceptional care and service to our patients.

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

For further information specific to the position, please contact Emily Dunn, Administration Team Leader Women’s Health Clinics on 3163 5154 or **********@mater.org.au

Applications close on Wednesday 29th May 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.