AddressPermanent Full time opportunity to Coordinate, manage and supervise the administrative support staff within Gastroenterology and Endoscopy Services, whilst providing efficient, effective and courteous administrative services to the unit.
About the role
Permanent Full time opportunity to Coordinate, manage and supervise the administrative support staff within Gastroenterology and Endoscopy Services, whilst providing efficient, effective and courteous administrative services to the unit. Provide advice and support and consult with the Clinical Directors and Nurse Unit Managers, other medical and nursing staff and the Manager Administrative Services on service delivery, patient activity and human resources relating to the management of administrative staff within the unit.
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About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Fulfil the responsibilities of this role in accordance with the Department of Health's core values
- Responsible for the provision of high-quality administrative support for the daily operational activities of clinics within Gastroenterology and Endoscopy Services which includes referral management, triaging of new case referrals, patient registration, booking patient appointments, rescheduling appointments, appropriate billing and receipting where applicable for all procedures as required and monitor data integrity
- Provide efficient utilisation of all available booking times as instructed by clinicians
- Provide support in aligning processes and practices to the Specialist Outpatient Services Implementation Standard (SOSIS) and the Gastrointestinal Endoscopy Services Implementation Standard (GESIS)
Review work practices and develop
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers ( https://metronorth.health.qld.gov.au/careers )
Job ad reference number: STR565359
Close date: 30/05/2024
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
