AddressJob Title:Senior Architect
Location: Melbourne (Hybrid Workplace)
Job Description:
We are looking for a Senior Architect with a robust background in logistics and transportation to lead a new, high-impact program focused on transforming the customer experience. This role requires a deep understanding of end-to-end delivery processes from the customer's perspective, ensuring seamless integration and execution across all touchpoints.
Key Responsibilities:
- Design and implement architecture solutions that enhance customer experience in logistics and transportation.
- Analyze and optimize the entire delivery process from the customer's viewpoint, ensuring a seamless experience.
- Apply extensive knowledge in transport management, line management, and Value Chain Fulfillment experience to develop innovative solutions.
- Work closely with cross-functional teams, including product managers, engineers, and customer service, to ensure alignment and execution of strategic initiatives.
- Continuously identify opportunities for process improvements and innovation to enhance customer satisfaction.
- Provide technical guidance and mentorship to junior architects and development teams.
Qualifications
- Extensive experience in logistics and transportation, with at least 2-3 years in an architectural role.
- Experience with large-scale logistics and transportation projects preferred.
- Proficient in transport management systems, line management, and delivery technologies.
- Strong understanding of customer experience principles and the ability to view processes from the customer's perspective.
- Proven leadership and team management skills, with a track record of successful project delivery.
- Excellent analytical and problem-solving abilities.
- Strong communication and interpersonal skills, with the ability to articulate complex concepts to diverse audiences.
About us
We represent a high-end boutique consultancy that helps ASX listed top 200 organisations plan and execute business changes, manage portfolios and deliver projects. We achieve this using our 300 top-caliber consultants, we also provide recognised solutions and services both nationally and internationally. Our clients expect the best from us, and our culture reflects the same. Our team is professional, conscientious, fun, and enjoys the dynamic, fast-paced world of change and delivery!
If you'd like more information about this fantastic opportunity, please email us at ***********@evolutionspecialists.com.au.
