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Form of workAussie Broadband’s (ABB) purpose is to the change the game. As our Senior Billing Officer, you'll support this by playing a key role within our Finance team, ensuring accurate invoicing of our customers maintaining the integrity of the billing data.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia!
Why work for Aussie?
Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.
But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Free internet up to the value of $109 per month
20% off our Fetch and Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Origin, Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
As our Senior Billing Officer, you will play a key role in supporting and maintaining our billing processes and data integrity. This is a fixed-term contract opportunity and to be successful in the role you will possess the following:
2 years’ experience in a similar commercial environment.
Strong administrative, procedural, and organisational skills.
High level of accuracy and attention to detail.
Excellent written and oral communication skills.
Ability to work as part of a team, solve problems and think like a leader.
How will you support our “Why?”
Managing various aspects of the Billing function, including generating invoices and credit notes accurately, while meeting all month end deadlines.
Calculating and billing contract termination fees and contract payout amounts.
Answering customer account enquiries.
Assisting the Sales team with account reviews.
Assisting the Billing Team Lead with the analysis of invoices, credits and cancellation requests.
Understanding billing disputes and clearly conveying these to the relevant manager for resolution.
Maintaining accurate and up-to-date contact details for all customers.
Reviewing monthly variation and commission reports to identify any discrepancies or errors in the current procedures.
An escalation point for billing disputes and other matters.
Ready to join?
Apply directly and our fantastic team will be in touch!
If you have an questions get in touch today with our team at *******@team.aussiebroadband.com.au!
Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We are unconventional in many ways, and we like to think outside the box with the people we hire.
