Senior Billing Officer

Be part of an organisation with a meaningful purpose and impactJoin a university ranked in theBased at our vibrant campusAbout UQAs part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting, real-world impact.Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:26 weeks paid parental leave or 14 weeks paid primary caregiver leave17% superannuation contributions17.5% annual leave loadingAccess to flexible working arrangements including hybrid on site/WFH options, flexible start/finish times, purchased leave, and a condensed fortnightHealth and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate familyOn campus childcare optionsDiscounted parking (from just $5.75 a day)About This OpportunityWe are seeking a motivated, organised and confident Senior Billing Officer to lead the efficient and effective execution and administration of finance transaction processing and analysis in the Sponsor Financials team of Collections and Receivables.Reporting to the Billing Services Team Leader and working under broad direction, this role is responsible for complex reconciliation of third-party contract (TPC) and related student accounts in SI-net, along with debt collection activities for all sponsors invoiced by the Student Financials team of Finance and Business Services. This position requires to develop and maintain strong relationships with major sponsors of the University, liaise regularly with respective internal stakeholders, report on collection activities, and identify and escalate potential risks to the Billing Services Team Leader.Duties and responsibilities include, but are not limited to:Provides efficient, consistent, and accurate delivery of complex Finance transaction services within a large sponsor portfolio that meets the strategic and day to day operational needs of stakeholders.Facilitating seamless communication between the Sponsor Financials team, Sponsored Student Unit, and other student facing teams.Ensures accurate and timely processing of TPC invoicing and credit control for a large and complex sponsor portfolio in line with standard operating procedures and University policy.Generates regular financial reporting and analysis covering complex transactional processing, and ensures appropriate actions, communications, and escalation of issues to the area concerned.Oversees the reconciliation of the overseas health cover (OSHC) general ledger account, and the unidentified student fee bank account.Handling CRM triage and addressing stakeholder requests.Other duties as reasonably requested by the supervisor.This is a Full-time,100% FTE, Continuing (Permanent) position. At HEW Level 6, the full-time equivalent base salary will be in the range $88,099 - $94,512 plus super of up to 17%. The total FTE package will be in the range $103,076 – $110,579 per annum.About YouDegree qualifications in accounting, business, commerce, or a related field with experience in accounting and/or equivalent combination of relevant extensive training and professional experience.Ability to apply problem solving and analytical skills to investigate and ensure data integrity in transaction processing, and the resolution of any issues within the parameters of policy frameworks.Ability to establish and maintain productive working relationships with key stakeholders and clients ensuring service delivery meets key requirements.Experience working with enterprise technology and software solutions and systems, utilising multiple user modules for the submission of a diverse range of data and information sets.Ability to lead and work within a team environment, whilst taking full accountability for the efficient delivery of set tasks within agreed timeframes and to agreed service standards.Experience working in professional advisory and/or service delivery functions in complex stakeholder and policy environments.In addition, the following mandatory requirements apply:Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.Questions?For more information about this opportunity, please contact Ms Yvette Besaans (Supervisor, Financial Services) viaFor application queries, please contact stating the job reference number in the subject line.Want to Apply?All applicants must upload the following documents in order for your application to be considered:Cover letter addressing the ‘About You’ sectionResumePlease note that you will be asked to add all documents into the one upload box labelled ‘resume’, which is step one of the application form.Other InformationAt UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed toIf you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.Applications close Monday, 29 April 2024 at 11.00pm AEST (R- 35230).