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Form of workData Action (DA) has over 30 years’ experience as a specialist software and services provider to the alternate banking and financial services industry. DA has evolved to become a provider of core banking and digital platforms and services to some of Australia’s leading customer-owned, challenger banks, aggregators, and the financial services industry, aligned with our purpose – powering innovation in banking.
At DA we pride ourselves on our highly collaborative, supportive and positive work culture, which is reflected in our values:
- No goldfish: Go beyond your bowl, share knowledge, stay curious and keep learning.
- Fail forward: Learn from mistakes and keep moving forward.
- Cheer loudly: Be proud of the team’s results and celebrate successes.
- Own it: Throw yourself in and own your work, taking responsibility until the end.
- Think client: Put yourself in our client's shoes – consider the impact for their customers and deliver.
About the Role:
Our Senior Business Analysts/Business Analysts (BAs) work with multiple customers and stakeholders to shape business requirements relating to software changes and product direction primarily related to mobile applications. You will work with a team of passionate and energetic BAs who enjoy being constantly challenged and working within an exciting environment of rapid change and transformation.
You will be responsible for:
- Leading and conducting workshops and meetings to understand and define client needs and complete analysis.
- Developing requirements documentation and acceptance criteria, including use cases, process maps, and diagrams as required.
- Working closely with cross-function agile teams to ensure client requirements are understood, testable, and meet business needs.
- Reviewing and recommending solutions, reviewing designs, and providing feedback to designer/developers.
- Involvement with estimates to provide a potential cost to clients.
- Supporting change requests through development, testing, and UAT as necessary.
- Supporting BA team with coaching, peer reviews and mentoring.
To be successful in this role, you must be able to demonstrate:
- 5+ years’ experience as a Business and/or System Analyst.
- Proven understanding of software development lifecycle and business analysis practices.
- Relevant Bachelor’s degree in IT/Business, or similar.
- AML, CTF, KYC, Collections and Banking industry experience is preferred.
- Significant experience leading workshops, eliciting, and documenting effective business requirements.
- Strong problem-solving and analytical skills, including a thorough understanding how to interpret costumer business needs and translate them into applications and operational requirements.
- Excellent communication and interpersonal skills with an ability to collaborate professionally with a diverse group which could include executives, managers, and subject matter experts.
- Previous experience with Agile and an ability to coach and mentor.
- Flexibility to embrace innovative technologies, extend skills and translate new knowledge to meet DA’s customer business requirements.
DA offers exciting opportunities for professional development, and we have a strong focus on career progression for our employees. Flexible and supportive working arrangements are encouraged.
If this sounds like you, we’d love to hear from you! Please be sure to combine a covering letter addressing the key criteria set out above as the first page of your resume.
To be considered for this role you will need to be an Australian Citizen, Permanent Resident, or have a current visa that permits you to work in Australia.
