Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Adelaide, Melbourne - Inner Suburbs & CBDPermanent Full TimeITPay Band 5Brisbane, Melbourne OR Sydney
- Join a large Business Analyst community where ideas and best practice are shared.
- Must have technical Duck Creek experience, specifically Billing
- Hybrid working model, supportive and collaborative culture.
- Build strong relationships through engagement with colleagues, and stakeholders across Business and Technology.
- Document current and future state processes and identify opportunities for improvement.
- Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
- Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
- Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
- Create detailed user stories (in JIRA) to support delivery.
- Document Technical design, Functional and Non-Function Requirements, PL101 completion, Policy Data Model updates, Interface/Integration mapping, Migration Mapping, Technical support documentation & Knowledge Bases
- Work close with squad / project members, including but not limited to Project Manager, Scrum Master, architects, Developers, Tech Leads, Test Analyst to identify, capture, plan and deliver changes
- Mentor/train team members; participate and contribute to Business Analyst chapter and/or forums providing insights and thought leadership
- Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.
- Minimum 1 year working experience in Duck Creek applications (Billing) and related integration.
- MUST HAVE Duck Creek technical knowledge and experience with development accelerators including PL101 and Technical Solution Blueprints.
- Training in Duck Creek university and related certification desired.
- Minimum 5 years technical business analysis experience in a project/delivery orientated role; from a large organisation.
- Minimum 3 years' Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
- Working in the General Insurance space.
- Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
- Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various stakeholders.
- Strong problem-solving and negotiation skills
- Strong team player with a positive attitude, willingness to learn and desire to make a difference.
- Must be able to manage multiple complex initiatives with competing deadlines.
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
Applications close: 26 Mar 2024 AUS Eastern Daylight TimeDon't see a job for you?Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
- Multiple locations
- 26 Mar 2024
- Multiple locations
- 26 Mar 2024