Senior Business Analyst

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. 

Background:
The Customer Tax Transparency (CTT) competency is responsible for delivering business capability to enable ANZ to comply with its tax /compliance reporting obligations under Foreign Account Tax Compliance Act (FATCA), the Common Reporting Standard (CRS) and other similar regimes.
Role Summary: 
As part of the CTT Business Analysis Competency team, the Senior Business Analyst (BA) works on the business side of initiatives and engages with business stakeholders to analyse and synthesise information, understand the organisational context and complete business analysis activities.
These activities include documenting requirements and functional specifications for system changes and enhancements, associated business process changes, and working with the Change Team to ensure business preparedness and readiness to adopt the changes through fit-for-purpose training of impacted members, creating guides and communications to impacted members. 
The role requires strong stakeholder engagement and management skills to ensure a clear understanding of the program’s objectives, benefits and deliverables.
The role requires delivery of innovative, commercial, strategic and business-oriented solutions to support ANZ’s business strategies and manage and mitigate legal and compliance risks. Experience in FATCA, CRS, Anti-Money Laundering/Know your Customer (AML/KYC) or Compliance related projects will be highly regarded.

What will your day look like

• ​Ensure that assigned business analysis activities are conducted within agreed timeframes in a collaborative manner
• Develop requirements that are fit-for-purpose, clear, accurate and display an understanding of the financial implications to the program
• Lead the requirements gathering and business process design activities for key business initiatives, application functional components
• On allocated initiatives, in collaboration with the Change Management Team, help orchestrate end-to-end delivery of any activities needed to implement the change and transition to Business as Usual (BAU)
• Adhere to established ANZ policy and procedures. Recognise risks and issues, document and track mitigations
• Understand and document dependencies to enable effective tracking
• Lead and mentor squad members to have shared accountability, liaise with other teams to ensure dependencies between teams are understood and managed, and identify and remove blockers
• Build and maintain strong and effective relationships with colleagues, managers and stakeholders
• Work efficiently and collaboratively with the stakeholders to elicit processes and procedures and present requirements in a manner that are understood by stakeholders. Foster collaboration across teams and business units
• Build and maintain strong and effective relationships with colleagues, managers and stakeholders
• Work efficiently and collaboratively with the stakeholders to elicit processes and procedures and present requirements in a manner that are understood by stakeholders
• Foster collaboration across teams and business units
• Work with BA peers to improve, develop and promote the BA profession
• Mentor more junior BA’s, able to review and correct other BA’s documentation, able to create professional PowerPoint presentations and present complex topics to senior stakeholders

What will you bring?

• Strong skills and knowledge of business analysis processes
• Strong collaboration and negotiation skills to foster desired business outcome
• Strong ability to effectively document and present Stories that articulate business requirements and functional specifications
• Strong communication and presentation skills including senior stakeholder level, risk committees and governance forums
• Strong ability to document, present and facilitate changes to a business process including detailed work instructions
• Strong ability to facilitate and collaborate in preparing business teams for the adoption of changes and enhancements 
• Ability to work and lead in a dynamic, agile and sometimes ambiguous environment
• Strong ability to undertake data analysis and draw recommendations from patterns/observations
• Knowledge and understanding of ANZ business and technology landscape
• Experience is delivering change programs regarding compliance and meeting regulatory expectations
• Strong Interpersonal Skills 
• Customer centric focus
• Solution Design - Designing technical and non-technical solutions to resolve a problem or meet a customer need.
• Systems Analysis - Translating business requirements into IT solutions by understanding needs, feasibility and impact

So, why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank’s largest technology, data & operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank’s strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We’re proud that people feel they can be themselves at ANZ and 90% of our people feel they belong. 
We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.
We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.
To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 65038

Job Posting End Date

 02/05/2024, 11.59pm, (Melbourne Australia)