Senior Facilities Coordinator - Events And Soft Services

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves: 

As the Senior Facilities Coordinator - Events and Soft Services, you’ll be responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication and high-quality service within the property portfolio. You’ll be expected to increase the engagement level between JLL, service partners and clients to provide superior service delivery.

This client facing role provides the opportunity to combine your passion for service, people skills and enthusiasm to deliver an experience focused workplace. 

Salary range is between $67,000 - $74,000 plus superannuation.

An Overview of the role:  

• Represent JLL and our client in a courteous, efficient and friendly manner in all customer and employee interactions 
• Foster a sense of community and create a positive team environment on-site 
• Interact with customers and resolve problems in a friendly, service-oriented manner 
• Ensure daily event orders are processed and fulfilled to client expectations 
• Monitor all Events and customer satisfaction 
• Engage external vendors for specific service delivery, rentals and equipment 
• Provide support to the client food program 
• Assist in overseeing site operations and health & safety management 
• Responsibility for invoice and payment process for vendors and assist in other financial matters 

Sounds like you? This is what we are looking for: 

• 1-2 years of relevant experience in hospitality, facility, or property management 
• Exceptional customer service skills and professionalism 
• Ability to manage multiple competing priorities 
• Highly collaborative with strong communication and interpersonal skills 
• Capable of working well within a team environment 
• Flexible to new working solutions and technologies 
• Proficient user of Microsoft Office suite 

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Interested candidates, please apply following the link below quoting job reference number REQ366006.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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