AddressFull time / Part time Senior Front Office Coordinator
About the Role:
As the Front Office Coordinator, you'll serve as the welcoming face and the embodiment of our practice's image. Exceptional interpersonal skills and a friendly demeanour are paramount for success in this role.
As the senior coordinator, your primary responsibility will be guiding your colleagues to deliver unparalleled service.
Key Responsibilities:
- Deliver Exceptional Care: Ensure every patient receives a five-star quality experience from their arrival to departure.
- Appointment Coordination: Efficiently coordinate and manage appointments to streamline operations and minimise patient wait times.
- Payment Administration: Implement and process various payments and payment plans with clarity and efficiency, ensuring patients understand their options if necessary.
- Comprehensive Support: Provide outstanding support to patients, clinicians, and staff alike, fostering a culture of trust and collaboration.
- Effective Communication: Utilise exceptional verbal and written communication skills to discuss patient care and practice enhancement.
- Prioritisation and Task Management: Demonstrate efficient task prioritisation to ensure tasks are completed to the highest standards.
- Utilise Experience for Guidance: Leverage your past experiences to direct the team towards delivering the best possible service.
Qualifications:
- Proven track record in a similar role, demonstrating proficiency in all outlined responsibilities.
- Excellent interpersonal skills and a friendly demeanour.
- Strong organisational abilities with a keen eye for detail.
- Ability to adapt and thrive in a fast-paced environment.
- Commitment to continuous learning and professional development.
Application Process:
If you believe you're well-suited for this role, we invite you to submit your resume and cover letter to ***************@gmail.com
