Company

Queensland GovernmentSee more

addressAddressBrisbane, QLD
CategoryCustomer Service

Job description

Job details

Position status Permanent Position type Flexible full-time Occupational group Information Management/Library Classification AO5 Workplace Location Brisbane Inner City Job ad reference QLD/PT09/24 Closing date 13-Feb-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Contact person Eloise Beaman Contact details 3564 2747

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About the role

At Public Trustee Brisbane, our Information and Technology branch stands as the cornerstone of digital innovation and efficient service delivery. Comprising multifaceted teams specialising in Information Management, ICT Service Delivery, Vendor Management, Security and Business Resilience, Application Support, and Business Engagement, we are committed to excellence in every facet of our operations.

As a Senior Information Management Officer, you will spearhead our efforts to uphold information governance, streamline records management, and ensure compliance with regulatory frameworks such as the Public Records Act 2002. Your role will be pivotal in leading the sentencing and disposal of Public Trustee records, maintaining an extensive understanding of our record classes, and supervising Information Management staff to ensure optimal service delivery. Moreover, you will act as the vital link between various business units and the Information Management team, overseeing tasks such as mail and courier services, as well as the retrieval of physical files from Basement, Brendale, Offsite Storage and Queensland State Archives.

About you

You possess robust analytical and problem solving skills, coupled with a customer focus and a collaborative approach to team dynamics. Your keys to success include:

  • Proven background and expertise in Information and Records Management, aligning practices with strategic direction and architecture.
  • Strong technical skills to guide the organisation in Information Management best practices, ensuring compliance with ICT policies and standards.
  • Leadership capabilities for sentencing and disposal of records in compliance with Queensland State Archives (QSA) guidelines, coupled with a track record of supervising and coordinating Information Management staff to achieve service levels.
  • Effectiveness in engaging, facilitating, and delivering virtual and face-to-face training on Information Management and Information Management systems.
  • Proven ability to build effective relationships with key internal and external stakeholders, influencing, promoting, and driving high-performance Information Management initiatives.
  • Commitment to maintaining contemporary industry knowledge of Information Management and recordkeeping practices, actively participating in continuous improvement initiatives.

While not mandatory, a qualification in an Information Management-related discipline would be advantageous.

Why join us?

At the Queensland Public Trustee (QPT), more than just a workplace; we're a community united by our commitment to excellence and innovation. Here, you'll have the opportunity to collaborate with talented professionals, access ongoing development opportunities, and contribute to meaningful projects that positively impact the lives of Queenslanders. Plus, with our supportive work culture and emphasis on work-life balance, you'll find ample opportunities for personal and professional growth.

Interested in applying? Please provide the following information:

  • Your current resume, including a comprehensive employment history and any relevant qualifications and professional certifications you hold.
  • A cover letter (no more than two pages) outlining recent examples of your ability to demonstrate the 'Key capabilities' required to perform the 'Key responsibilities' of the role, as outlined above.
  • Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.

The Queensland Public Trustee (QPT) is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

  • AO5 - Senior Information Management Officer - 0815E- ICT Operations - Brisbane (PDF, 154KB)

Role Description

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Refer code: 1424211. Queensland Government - The previous day - 2024-02-03 18:37

Queensland Government

Brisbane, QLD
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