Senior It Support Officer - Enterprise Technology Services - 590006

This is a Department built entirely for children and young people and their communities. Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.

The child is at the centre of everything we do and the way we do it.

Working with business units to undertake consultancies in information technology in one or more of the following areas:
• technical lead in the support of IT infrastructure including desktop PC equipment and associated
information technology peripherals, networking equipment and servers
• technical lead in the support of business applications software and development projects
• client and customer liaison and support
• cybersecurity services and support
• provision of supervision, coaching, training, and leadership for other IT support staff and clients
• IT consultancy and planning

Ongoing - ASAP Start date

73.5 hours per fortnight

Essential Requirements

The Registration to Work with Vulnerable People Act 2013 requires persons undertaking work in a regulated activity to be registered. A regulated activity is a child related service or activity defined in the Registration to Work with Vulnerable People Regulations 2014. This registration must remain current and valid at all times whilst employed in this role and the status of this may be checked at any time during employment.

• Current Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment).

Desirable Requirements

• Appropriate post-secondary qualification and / or industry experience relevant to the role.

• At least five years’ experience in the delivery of IT support, advisory and infrastructure services.

• A current drivers licence.

Statement of Duties and a reference guide to assist with applying online can be found here:

Electronic submission of application is preferred, please click the 'Apply Now' button.

Applicants should forward/include:

• A statement addressing the two questions in the FAQ Senior IT Support officer document
• a resume that contains relevant personal details and work history.

All applicants are required to supply a valid email address with their application for the purposes of email communication.

The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual.

Applications should be made via the Apply Now button and submitted online by 11.30pm AEDT on the advertised closing date.

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email ***********@decyp.tas.gov.au.

Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.

Name: Stephen Brain
Title: IT Consultant
Phone: 03 6232 7***
Email: *************@decyp.tas.gov.au