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SalaryWould you like to take this opportunity to influence the industry towards a more responsible use of the world's natural resources?
At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and try something new.
This is your invitation to rise above what was possible yesterday.
Job posting end date: 11/07/2022
Would you like to take this opportunity to influence the industry towards a more responsible use of the world's natural resources? This is your opportunity to join the positive change.
As a newly combined company Metso Outotec creates a unique workplace. Combining the strengths of two companies we offer stronger platform for growth and innovation.
THE ROLE
- Support and/or lead sales for Screens Business in APA region
- Onsite support and client-driven
- Ensure that Account managers have adequate training and support to sell their products
- Collects customer and competitor information as per Business Line/Product Group requirements
- Provide Country/Region/market area level Product Group level business forecast together with the sales team
- Support in Product Group level sales funnel generation, ensures quotation process data for specific case is at a right level
- Ensures value co-creation with customer is effective.
- Responsible for the value argumentation, value proposition and win plan of the cases and overall, for the technology
- Ensures timely progress of the sales case from lead to proposal and negotiations; Ensures profitability of the sales cases and the business segment
- Understands the market, competition and the industry best practices for the defined technology and ensures that the sales case is built accordingly
- Ensures compliance with sales process, proposal, and risk management procedures in the cases
- Supporting Warranty process, IB Validation, and inspection report reviews, recommendations, and solution definition.
- Escalates issues to product group/business line
- Implement & deploy product strategies
- Providing high technical expertise in troubleshooting, process knowledge, technical incidents, operation, and maintenance for screen Business
- Specializing to own technology areas to provide expertise support in site operations and technology related incidents and inquiries or problems - coordination & investigation of incidents)
- Participating in technical warranty claim or customer complaint handling.
- Supporting installation & commissioning team (when applicable)
- Function as a trainer for internal/external technical trainings, including certification program.
- Expertise support for problem management, technical sales support, Research & Development, and product development.
- Contribute to Technical Knowledge Management (service-related work instructions, resolution database, fault statistics, activity in technical community) in own technology area.
- Ensure systematic case handling through workflow/ticketing system according to agreed response and resolution times with adequate resolution information.
- Support IB Validation and maintenance of the CRM with equipment operational information
- Support CTO and ETO quotation development through solution definition
- Supports inspection report reviews, recommendations, and solution as requested
- Tertiary qualification in Engineering discipline or Business Management
- 5+ years proven ability in product management and customer service delivery
- Technical orientation and familiarity with metallurgy, mechanical equipment and process systems
- Experience in implementing strategies and business direction to grow business
- Excellent analytical, problem-solving skills and attention to detail skills
- Computer literacy, current driver's licence
- Qualification or experience in marketing or commercial management (Desirable)
- Understanding of the screen process within a materials processing circuit (Desirable)
- Participation in operational budget setting (Desirable)
- Cost analysis capability (Desirable)
- Competitive salary, including eligibility for the annual bonus scheme.
- Company funded salary continuance insurance.
- Gender-neutral Parental Leave scheme, allowing up to 18 weeks of paid Primary Carer's Leave, and other associated benefits, such as fertility leave.
- Recognition and loyalty programs.
- Opportunities for training and advancement
- A hybrid structure, with encouraged flexible working arrangements.
- Discounts through certain health insurance funds
Metso Outotec is committed to limiting global warming to 1.5°C with Science Based Targets. We ranked 8th on the 2021 Global 100 list of the world's most sustainable companies.
Headquartered in Helsinki, Finland, Metso Outotec employs over 15,000 people in more than 50 countries and its sales for 2021 were about EUR 4.2 billion. The company is listed on the Nasdaq Helsinki. ,
