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Form of workWho are we?
It’s an exciting time to join our organisation! On 1 March 2023, two of Australia’s most successful member-owned banking organisations merged, to form Heritage and People’s Choice - Australia’s leading mutual banking organisation and a genuine, member-owned alternative to the major banks.
We exist to create a better future for our members and the communities in which they live.
We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.
When you come to work at Heritage and People’s Choice, you’ll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
About the role
We are on the lookout for a dynamic Senior Network Engineer, to join our Network Operations team to identify, implement, maintain and monitor networking solutions alongside mentoring junior Network Engineers. This role is offered as a 12 months fixed term contract with potential extensions or permanency.
Key Responsibilities include :
- Install, configure, and maintain data network equipment (routers, switches, firewalls, wireless controllers, WAN optimizers, etc.)
- Monitor performance and ensure network availability and reliability.
- Maintain all IP addressing, including assignment of subnets, IP pools and VLAN allocations.
- Document network and security policies, procedures, design and configurations.
- Perform 3rd tier support for internal customers.
- Assist with incident response.
- Upgrade and maintain infrastructure and systems during appropriate outage windows, which may be outside of business hours.
About you
To be successful in this role, you will have extensive knowledge and experience working with enterprise networks combined with with high-level analytical and troubleshooting skills and expert level abilities in maintaining the stability and performance of the network across the organisation.
Knowledge and Experience:
- Demonstrated knowledge of IP networking and networking protocols.
- Demonstrated knowledge of LAN/WAN networking and DNS technologies.
- Demonstrated knowledge of Cisco products (switch/routing, UCS, WLCs, Meraki, ThousandEyes, ISE, Prime, etc)
- Demonstrated knowledge in network principles and technical understanding of IT security related technologies.
- Strong Communication skills, including the ability to write procedural, process and reporting documentation.
Benefits of working for us
We believe the little extras can make a big difference in supporting your success. That’s why we offer great incentives and benefits including:
- Paid parental leave and special leave provisions
- Employee banking benefits and discounted insurances
- Work from anywhere philosophy with the flexibility to work from home or in the office
- Career development opportunities, and ongoing training, coaching and support
- A dedicated Employee Assistance Program for you and your family to access in times of need
- Paid volunteering days and access to a diverse range of community and charitable initiatives
If you are ready to join a supportive team who are passionate about the work they do and the results they achieve, then click 'Apply' now and submit your application, including a cover letter and current resume by 28th April 2024.
We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.
