Address
Form of work Job description
As a Senior Product Manager, reporting to the Head of Product Portfolio Management for ANZ, you will sit between the physical and digital product teams to envision, launch and optimise products that will underpin the next stages of our growth, creating the HelloFresh, EveryPlate or YouFoodz product of tomorrow.
You are resourceful and independent, curious about consumer behaviour and understand the big picture. Most importantly you thrive in a fast-moving, data-led decision-making environment and are passionate about the opportunity to play a leading role in changing the way Aussies & Kiwis eat.
You will…
Be responsible for defining the HelloFresh Group product strategy for the menu in collaboration with Senior Leadership across HelloFresh. You will justify your proposal with data-driven and customer-informed prioritisation methods, influence key stakeholders to achieve sign off on the product roadmap, and align prioritisation and resources
Collaborate closely with our Operations experts to turn the product strategy into a detailed quarterly product roadmap
Envision, design and launch new product initiatives that will drive business growth, aligned to our overall business objectives
Build business cases, including financials and tech requirements to support product development
Develop mechanisms to capture the Voice of the Customer, understand blockers to customer satisfaction, engagement and commitment and create a clear framework for integrating learnings into the product strategy
Drive the improvement of our HelloFresh & EveryPlate menus, liaising with the Customer Insights, Analytics, Operations, Menu Planning and Culinary teams
Lead complex cross-functional product implementation, bringing Finance, Marketing, Research, Operations, Culinary & Tech together to make sure that ideas are well executed, provide great customer experiences and impact the bottom line
Work closely with the global HelloFresh team to coordinate product development, market testing, online and mobile product delivery, pricing and UX
Contribute in making the company successful in terms of innovation and fresh thinking to create products, menus and variety that our customers love
You have/are…
4-6 years of experience working for a strategy consultancy firm and/or in product management, development or customer strategy
Proven experience in crafting data-driven business/ product strategy and translating into detailed roadmaps based on cross-functional inputs
Able to influence, gather input and drive alignment among a diverse set of stakeholders. You are able to lead without authority and motivate others to deliver on longer term projects as well as day to day operations
Well-versed with web-based consumer behaviour and UX and obsessed with Customer experience (that you balance with a strong business acumen)
Outstanding analytical skills, a demonstrated ability to pull and interpret large amounts of data and make sound business judgement and recommendations
Able to write succinct and compelling business proposals and recommendations
Have strong up and downward management skills with clear communication
Have a “roll up sleeves” attitude to entering workstreams and getting them over the line
Proactive, ambitious, and assertive: you take ownership of your work
Entrepreneurial and can make things happen
What you’ll get in return…
The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
Company discount - 70% off HelloFresh boxes
Flexible working arrangements
Egoless environment, constant learning with room for personal growth
Free access to Headspace
HelloFresh Academies - monthly internal learning & development
A diverse and vibrant international environment, with offices in 18 countries
Duration: Permanent full time role - 2 positions available
Start date: Immediately Available - Can wait a notice period
Location: Chippendale Head Office - hybrid working environment
Salary: Competitive salary & employee benefits
#LI-Hybrid
