Senior Product Manager, Digital Ai

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We are a business fuelled by optimism, unwavering customer focus and a team of amazing people. And that’s where we come in…. “the amazing people” part!

We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit. This is your opportunity to join an award-winning and globally recognised AI team who co-creates new products that are taken to market globally and across many industries.

We have an in-house AI team that is considered a business function across the entire enterprise as we build an AI-model optimised future. Your day to day will consist of... Leveraging AI-driven systems and technologies such as NLP, machine learning and deep learning in day to day tasks to optimise workflows and drive business outcomes.

Supporting the AI Digital strategy and broader alignment with Optus Service and Sales strategies Ensuring the roadmap of allocated initiatives clearly delivers business and customer value, in line with a squad’s Objective/Key Result Areas

Driving thought leadership and develop AI Digital experiences for Optus customers across all products Driving Optus to be a digital leader in seamless innovative digital service and sales What makes you perfect for the role?

Proficient in harnessing AI tools and platforms to develop scalable solutions for complex challenges Advanced executive presence and deep experience formulating company strategy Previous Product Marketing and/or commercial experience in a telecommunications environment

Experienced in the development of product strategy including pricing, product features, channel development and promotion Ability to lead a cross functional virtual teams and resolve, prioritise and articulate business requirements You love to empower, collaborate, be solution oriented, and have a continuous improvement attitude

You are keen on innovation and continuous improvement feedback when it comes to Customer Experience Optus is a place where we let you do you. We offer a range of benefits including:

3 days in the office, 2 days remote – with flexible hours to suit! Inclusive paid parental leave, up to 14 weeks for the primary care giver All Optus employees have access to resources, webinars and support via the ‘Parents at

Work portal’ Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University) Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon! Curious about our culture?

Go behind the scenes with our people by searching #OptusLife on LinkedIn! Intrigued but don't tick every box? We are building our AI capabilities and value diverse perspectives.

If you're driven to join us on this journey, apply now - your passion matters more than a perfect match. At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email