Senior Project Manager - Insurance & Banking

Company description:

What makes us, us

Established in 1840, we're Australia's first member-owned wellbeing company, delivering health, wealth, and care services to more than 700,000 Australians. Today, while we've grown to a company of more than 7000 employees, our focus remains the same as it was 180 years ago — to deliver Real Wellbeing for our customers, members, and the community

We support your Real Wellbeing so you can better support our members' and customers' wellbeing journe

There are four key attributes that set us apart:

• Good people: We strive to set ourselves apart through the capability, warmth and expertise of our people.
• Wellbeing experts: Our breadth of capability enables us to provide smart solutions and services across all domains of wellbeing.
• Long-term commitment: As a member-owned company, we've been focusing on long-term outcomes and single-minded dedication to our members and customers since 1840.
• Driving positive impact: Everything we do is focused on making a positive difference at a personal, community and societal level.

These pillars are infused with our values of bold, warm and honest

Job description:

Project Managers at Australian Unity

At Australian Unity our Senior Project Managers are responsible for the delivery of activities including management of the project scope, schedule, resource management, risk & issue management as well as working closely with various stakeholders from across the business such as Product Management, Legal, Risk & Compliance, Operations and Distribution, Technology, PMO.

Our Project & Opportunity

We are now recruiting for a Senior Project Manager who will be responsible for the management of scope, quality, and timely delivery of a strategically important projects in the Insurance business. The primary focus of the Senior Project Manager at the outset will involve improving the SalesForce case management workflow and introducing automation processes to enhance operational efficiencies.

What you will do

• Manage the end-to-end delivery of a strategic project, either using Agile or Waterfall methodology
• Manage multiple project work streams concurrently, reporting on timeline, scope and budget, providing regular reporting to key business stakeholders and Steering Committee
• Monitor and manage project implementation and delivery risks and any project issues
• Apply business analysis skills to work through project-related issues in conjunction with diverse stakeholder set
• Embed an operationally sustainable system to listen learn and respond to customer and employee feedback
• Drive a genuinely, customer centric culture through sustained leadership commitment
• Define, deliver and continue to enhance the business unit's customer value proposition including research and insights

What we are looking for

• Relevant tertiary qualification in business, commerce, risk or related field. A relevant Project Management qualification would be highly regarded.
• 5-10 years of industry experience in project and program management, delivering complex projects.
• Proficient in Agile and Waterfall methodologies, ensuring value is delivered within agreed time, quality, and budget constraints.
• Experience with salesforce projects or experience developed within the health insurance industry would be highly regarded.
• Strong stakeholder management principles with a demonstrated ability to forge strong relationships.
• Ability to establish and monitor quality standards, conducting quality assurance checks ensuring deliverables meet expectations.
• Experience in change management supporting the adoption of new technologies and processes within complex organisations.
• Proficient in project management tools, specifically JIRA and Wrike (preferred but not a must)

What's on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby
• Employee Referral Program
• Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most.
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity Employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged.