Senior Project Manager

About us:

At iSelect, we're passionate about helping Australians reduce their household bills and save money, time and effort. We are Australia's go-to destination for comparison across insurance, utilities and personal finance products made available from our range of providers. We compare from a wide range of Australia's leading brands and our highly trained consultants help customers compare, select and save.

What you do:

A newly created role to be the Senior Project Manager on migrating iSelect's telephony system to Genesys CX3 cloud based omni-channel solution.

The primary objective of this role is to ensure the successful migration and implementation of the cloud based telephony system, meeting project timelines, budget constraints, and exceeding quality standards. The Senior Project Manager will coordinate with cross-functional teams, manage capacity, cost, risks and effectively engage with key stakeholders, whilst driving the project to successful completion.

What you need:

• Minimum 5 years experience leading complex, large scale integration projects and cloud implementations
• Experience migrating on-premise to cloud based telephony platform (Genesys preferable)
• Experience operating within traditional and contemporary delivery models (Waterfall / Agile / Hybrid)
• Effective end to end stakeholder management skills to help the team in managing stakeholder expectations and co-ordination of tasks
• Work at project and program level to deliver high value company wide visible initiatives
• Excellent analysis, problem-solving and time management skills
• Excellent verbal and written communication skills

What's in it for you:

• Hybrid & Flexible Working - Save time commuting, we have the option to split your time working both in our office and from home. 3 days in our CBD office - Tuesday, Wednesday & Thursday
• Professional Development - We encourage ongoing learning and development with free access to the full Linkedin Learning Library, our own in-house learning Academy and regularly run initiatives such as our relationship with 'Juno Adaptive Leaders Program' which enable you to continually upskill
• Recharge Days - For the times when you just need to take a break, we offer three extra days to use at your discretion (yes, in addition to your 20 days of Annual Leave!)
• Referral Bonus - Earn yourself an extra $1500 by referring another superstar to join our team
• Salary packaging - we can help you to maximise your salary with options such as novated leasing.
• Paid Parental Leave (for both primary & secondary caregiver) and a Return to Work Bonus for when you're ready to come back.
• Income Protection Insurance - a monthly income replacement benefit (after a waiting period) if you are medically certified as unable to work due to an injury or illness that is not work related.
• Wellbeing Centre - Our online platform which provides education, support and tools to help you live a healthier and happier life - find online yoga, cardio & boxing classes, healthy recipes and meditation & mindfulness tools.
• Employee Assistance Program - Free access to qualified psychologists and coaches who can assist you with the demands of work and home life.
• Rewards Platform - A simple way of saving money for you and your family by offering you instant discounts and cashback at hundreds of retailers. Earn and redeem points while you spend!
• Annual iStar trip - We love to reward and recognize our employees, whether you've gone above and beyond or consistently upheld our Values of 'Being Brave', 'Keeping it real', 'Celebrate' and 'Have Heart'.

What's next:

• We genuinely appreciate the time and effort you have taken to apply and you will hear back from us regarding your application
• We can be flexible with interview times, and these will be conducted over MS teams virtually
• Don't hesitate to reach out to our friendly Recruitment Team if you would like to find out more about the role *******@iselect.com.au
• Please note all applicants must have full working rights and will need to complete full background checks including Police Checks

iSelect recognises the value of an inclusive and diverse work environment. We believe everyone deserves the same opportunities in life, regardless of gender or identity, sexual orientation, race, ethnicity, religion, disability, or age. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email *******@iselect.com.au

• Published on 15 Apr 2024, 3:55 AM