Senior Regulatory & Compliance Advisor

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Due to an internal promotion, we are looking to expand our team and hire a Senior Regulatory & Compliance Advisor on a full time, permanent basis in our Docklands head office.

The Customer Markets Retail Regulation team executes a best practice regulatory compliance framework to ensure the effective delivery of high quality outcomes for AGL and its customers.

The Senior Regulatory and Compliance Advisor plays a critical role in supporting the delivery of a range of initiatives across AGL’s Customer Markets strategy, through the delivery of proactive and thorough regulatory advice and compliance expertise on all facets of the retail energy market. The role will influence the business to adopt best practice approaches to regulatory compliance, while maintaining a flexible and commercial approach.

This role will see you work closely with, and influence a diverse range of stakeholders across the Customer Markets business unit. You will provide timely, sound, and strategic advice on all relevant initiatives, ensuring that AGL meets its regulatory compliance requirements.  

You will be a subject matter expert at all regulatory requirements applicable to the Customer Markets business, and a point of contact for complex and novel regulatory matters.

What you’ll be doing:

• Providing relevant, strategic and actionable regulatory advice to the business units operating in a highly complex regulatory and compliance environment

• Research and critically evaluate options when presented with complex regulatory problems. Provide advice and recommendations that are solution orientated and looks to maximise business outcomes and supports strategic objectives

• Manage investigations and requests for information by regulatory bodies

• Delivery of AGL’s external regulatory compliance reporting obligations, as well as associated internal management reporting

• Drive the identification, investigation and resolution of compliance incidents and issues

• Partnering with business stakeholders to ensure the effective implementation and monitoring of new regulatory obligations

• Provide informal mentoring and coaching for more junior team members, developing ‘bench’ strength across the Retail Regulation team

• Promoting an effective compliance culture within Customer Markets, through strong stakeholder networks and proactive support

• Enhance and deliver an ongoing education program for Customer Markets, as a preventative control for compliance. Includes delivering relevant, useable and tailored education sessions to obligation and control owners, to uplift understanding of key obligations and controls

• Key stakeholder providing technical energy regulation advice during external regulatory audits

Qualifications, key skills and experience required:

• Prior experience within a regulatory or compliance role within the retail energy industry

• Proven ability to work with ambiguity in a complex environment

• Possesses legal/analytical skills and a detailed understanding of regulations and how they impact AGL’s activities

• Commercial and strategic attitude toward ensuring regulatory compliance within the business

• Ability to work collaboratively with others across the business to develop and execute strategy

• Ability to present to AGL managers and staff on regulatory compliance/interpretation issues

• Experience in partnering with the business on delivery of compliance requirements

• Uses knowledge of regulations to help shape and implement future initiatives

• Awareness of best practice developments in regulatory compliance and drives their implementation where appropriate

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• A positive work environment where we support each other

• Discounts off Gym Memberships, Health Insurance, and other wellness.

• Access to onsite facilities, bike rack, change rooms and onsite café.

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure your application is submitted by the closing date: midnight Sunday 18th February.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

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