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Form of workOverview
At Microsoft's Cloud Operations + Innovation (CO+I) division, we are the driving force behind the cloud platforms and services utilized by millions daily, including a significant portion of Fortune 500 businesses and users of Azure and Microsoft 365. Our team's work is foundational to Microsoft’s mission: empowering every person and every organization on the planet to achieve more. In the role of Senior Program Manager within the CO+I Risk Management team, your impact will be felt across the entire lifecycle of infrastructure delivery and operations, supporting the vast array of Microsoft’s cloud services.
CO+I builds the physical datacenters, networks, fiber paths, and satellite base stations around the world that support Microsoft’s entire cloud business strategy. You will play a pivotal role in identifying, assessing, and reporting on risks to our global physical infrastructure. This involves collaborating with a diverse range of teams and experts within Microsoft, contributing significantly to key business decisions and ensuring the delivery of resilient, safe, and trustworthy infrastructure. On our team, you will have a critical role and accountability to ensure that site selection, region planning, and long-term operations of our infrastructure achieves our risk and resilience goals globally, but with a focus on infrastructure across the Asia Pacific region. This role is flexible in that you will be able to partner with your Manager to define the way that you’d like to work, whether that is in the office or from home.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
- Required/Minimum Qualifications:
- Minimum of eight years’ experience working in physical infrastructure risk management, privacy, security, compliance, engineering, or operations.
- OR Bachelor’s Degree AND 6+ years experience in risk management, privacy, security, compliance, engineering, or operations.
- OR equivalent experience.
- Preferred qualifications:
- Bachelor's Degree in Risk Management, Engineering, Government Intelligence, Security, Cybersecurity, or Information Technology, or related field
- Expertise in data center selection, design, evaluation, and/or operations at a hyperscale level.
- Risk management and data visualization background (certification is a plus).
- Experience with Risk Management standards and engineering practices such as FMEA.
- Knowledge of engineering disciplines (civil, structural, mechanical, electrical).
Microsoft, customer, and/or government security screening requirements apply to this role. This includes a Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
#COICareers
Responsibilities
- Collaborate with internal teams to source high-confidence data for risk identification and quantification, adhering to organizational standards.
- Integrate risk insights and decisions into the CO+I Risk Management System, effectively communicating pertinent details to relevant stakeholders.
- Lead in ensuring mitigation strategies are thoroughly documented, validated, and align with our business objectives.
- Build and foster relationships grounded in trust with stakeholders at all levels of the organization.
- Drive enhancements in the Risk Management System and Program, leveraging methods such as Failure Mode Effects Analysis (FMEA) or other relevant risk quantification and management frameworks.
- Contribute to a team culture that is dynamic, positive, and aligned with Microsoft’s values.
