Senior Server Standard Operating Environment Engineer

Must have Negative Vetting Level 1 Security clearance.

• Maintain and support the department and partner agencies Microsoft environment end to end.
• Provide third level support for users and managed personal computing devices.
• Provide broad technical support for project build, test, and solution deployment activities.
• Monitor, tune and maintain ICT software components and perform system testing.
• Consult with the infrastructure team in the design, procurement and deployment of hardware and related assets.
• Schedule and perform regular maintenance and updating of supported products.
• Perform technical operations for ICT solutions.
• Maintain technical system information in service tools.
• Perform daily monitoring activities.
• Support the development of plans for backups and disaster recovery and execute those plans when necessary.
• Perform problem management and root cause analysis.
• Execute technical change management.
• Prepare a range of technical and corporate documentation.
• Escalate issues that adversely impacts on policy, performance and/or service.
• Collaborate with stakeholders to resolve issues and ensure effective and timely implementation of business solutions.
  
Mandatory Criteria

1. Minimum of 3+ years’ experience in SOE migrations, projects, and implementation.

2. Minimum of 3+ years’ experience in Windows Server management, projects and implementation.

Desirable Criteria

1. Strong technical knowledge of Microsoft Endpoint Configuration Manager including SCCM.

2. Strong technical knowledge of Active Directory, Group Policy Management, RBAC, AppLocker, Server imaging.

3. Strong Scripting ability (PowerShell, VBScript).

4. Experience with facilitating large and enterprise scale software deployments, including Vrealize automation.