AddressAbout the role:
Provide specialised propulsion equipment repair and overhaul technical support & assistance to service and sales team relating to propulsion products.
Key responsibilities:
- Oversee the removal, repair/overhaul, and re-installation of equipment onto vessels.
- Perform repair work both in the workshop and on-site as required.
- Direct a team of Service Technicians and/or subcontractors.
- Oversee repair and maintenance procedures.
- Write reports in line with factory recommendations and classification society requirements.
- Assist in developing support capabilities with local contractors for all aspects of service work.
- Identify and respond to on-site and workshop HS&E issues.
- Liaise with key customer account representatives.
- Perform administrative duties, including report writing, preparing quotations, client liaison meetings, and data entry into the Kongsberg Maritime system.
- Participate in training on software, communications, and necessary tools for the job. Share specific product knowledge and experiences with relevant staff members.
- Maintain a professional appearance and demonstrate determination to deliver exemplary service to customers.
- Complete work in accordance with all applicable legal and company procedures.
- Work within a Defence maritime environment as required.
- Attend professional skills development training as required.
About you:
Qualification
- A degree in engineering is desirable but not essential.
Experience
- Minimum 5 years’ experience in a similar role working with ship propulsion and/or a Mechanic trade certificate.
Skills
- Self-motivated with strong communication and interpersonal skills.
- Excellent engineering and technical knowledge to support customer technical enquiries and interaction with Principal’s technical staff.
- Ability to train, communicate, and develop staff within the area of responsibility.
- Effective liaison capabilities with Customer Technical & Logistics staff and Vessel Engineering Staff.
- Ability to prepare standard reports.
- Effective organizational skills and the ability to prioritize tasks appropriately.
Ability to prepare standard reports.
- Attention to detail.
- Ability to obtain and maintain an MSIC card.
- Maintain confidentiality in all aspects of Kongsberg Maritime operations.
- Positive attitude and ability to work in a multi-cultural environment.
- Good communication skills.
- Outgoing, sociable, and determined.
- Willingness to travel domestically and internationally as required.
- Sound knowledge of Kongsberg propulsion products (preferred).
- Experience with propulsion and/or steering gear and stabilization equipment (preferred)
Key Contacts:
Internal-All Kongsberg employees
External-Strong partnerships between Customers, Principals and Kongsberg Australia
