- Competitive base salary + mobile, tool, on-call and vehicle allowances
- Varied work around Queensland (Gold Coast, Brisbane, Sunshine Coast)
- Exciting opportunity with a growing company on the east coast
About the role
We are looking for an experienced Senior Service Technician to join our growing team. You will be responsible for managing and delivering the service function throughout Brisbane, the Gold Coast and the Sunshine Coast. The role also involves commissioning and finalising jobs on-site as well as some supervision of the Tech Installation team as required.
Our office is based in Loganholme, however most work is in Brisbane area or Gold Coast. Occasional work as far as Byron Bay or Sunshine coast.
About you
This role is suited to someone adaptable, who has 5+ years' experience in the electronic security industry and is a go-getter, someone who takes pride in their work and is committed to positive outcomes. To be successful in this role you will also need to be flexible so that you can adapt to the evolving needs of the job and our clients.
Responsibilities
- Working closely with the project management & Service team to ensure successful service delivery.
- Assisting with supervising others in the team as required
- Ensuring WHS standards, policies and procedures are maintained at all times.
- Utilising SIMPRO and MONDAY.com where required.
- Interpret floor plans, schematics and product manuals where required.
- Prevent, de-escalate and resolve site issues.
- Rough-in & cabling where required.
- Fit off of equipment (e.g. handsets, card readers, cameras, rex buttons)
- Programming and commissioning CCTV, Intercom & Access Control
- Completing variations once approved.
- Troubleshooting and repairing faults.
- Follow company standards.
- Reporting as required.
Requirements
- Competent in use of hand and power tools
- Able to work independently and in a team
- High quality workmanship
- Prioritise WHS
- Results oriented
- Customer centric
- Strong communication skills
- Adaptable/Flexible
- Valid driver’s license + vehicle
- Valid security licence
- White card
Highly Regarded
- Cablers licence
- Experience with MATV
- Experience with Urmet products
- Experience with ICN Networks
About us
Smart Urban Properties Australia (SUPA) is a newly merged company in the Property Industry providing a unique offering covering Security Solutions & Smart Home Solutions, Essential Energy Services and Fibre Networks for new builds and existing properties. We believe that every day we are helping to create smarter, safer, sustainable and more connected buildings. We do this by enabling smarter buildings and providing a smarter property experience.
The SUPA Tech business offers a suite of products where we install and maintain: Access Control, Intercom Systems, CCTV Surveillance and Smart home automation.
Being the first company to launch a full residential IP system in Australia, we have a long history of working with building professionals and leading construction companies in this space, tailoring solutions to meet specific project needs.
Please check out more about us here https://www.smarturbanproperties.com.au/