Senior Solutions Engineer

Business Area: Sales Engineering
Job Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. Powered by the relentless innovation of the open-source community, Cloudera advances digital transformation for the world’s largest enterprises.
Cloudera's Solutions Engineers are the technical leaders in the sales account team. We are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their success with Cloudera technologies. You will use your strong technical skills and business acumen to understand customers’ challenges, design solutions and demonstrate how Cloudera technology can change their business. If you have a passion for technology and data, come join us!
As a Senior Solutions Engineer, you will:
Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)
Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology
Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns
Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera
Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales
Presenting product roadmap and vision to inspire your customers to think bigger
Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice
Advocating for your customers’ needs to Product Management and Engineering
Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)
Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.
We’re excited about you if you have:
A passion for using technology to make a difference to people and organisations. We'll supply some amazing tools to help you with this, and you'll provide the connection to use cases, which make it real for your customers
A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context
The ability to create and give technical presentations and demonstrations
Experience with some of the following technologies:
Big Data, Data Warehousing or Relational Databases - Knowledge of the Cloudera Data Platform and the Hadoop ecosystem is a plus.
One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required but would be a great thing to have
Data Engineering, Data Science or Machine Learning
Operations, Security and Data Governance within the enterprise
Unix or Linux
Experience gathering and understanding customer business requirements
Excellent written and verbal communication
Problem-solving skills
A willingness to learn, a curiosity to discover and a drive to make your customers successful
What you can expect from us:
Generous PTO Policy
Support work-life balance with
Flexible WFH Policy
Mental & Physical Wellness programs
Phone/Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits
Competitive Packages
Paid Time
Employee Resource Groups
Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Management Level: 9 Individual Contributor