AddressBright & Duggan have established their business over 40+ years and are the most awarded national Strata business achieving Strata Management Business of the year 2015, 2016, 2018, 2019, 2020 & 2021. Their services extend from Strata, through to building and facilities management and concierge services across NSW, ACT, QLD & VIC. Bright & Duggan is one of the largest strata businesses in Australia and is continuing to grow. Principally owned by Johns Lyng Group a Building Services ASX200 listed company and overarching business support. Bright & Duggan offers copious opportunities for their employees.
We have an opportunity for a Senior Strata Manager to join our dedicated team at our Hope Island Resort branch. This role is working for Cambridge Management Services (Part of BDPG)
When choosing a career with Bright & Duggan, you will join a team that believes in our values of supportive, honest, authentic, visionary, fun and #bebetter. A team that is respectful, disciplined, and honest.
About the role:
- Responsible for the day-to-day operation and overall management of a portfolio of buildings, both residential and commercial, including obtaining quotes, sending correspondence, general accounting, budgeting, attending and chairing meetings, contract management and communicating with all stakeholders.
- Liaising with various groups such as executive committee members, owners, real estate agents, solicitors, contractors, local councils and any other relevant body to assist with queries, requests and conflict resolution, to ensure relations are professionally maintained for every owners corporation.
- Provide advice and service to clients based on accurate analysis of a wide range of real and perceived concerns about property and other issues.
- Ability to attend mediation and have experience in resolving Tribunal matters.
- Deal promptly with phone, email and any other written communications to maintain a high service of professionalism and service.
- Build and maintain business relationships with clients and suppliers through customer focus that will enhance the reputation of the organisation.
- Assist with the training and development of trainee Strata Managers.
About You:
- Proven strata management experience
- Exceptional account management and people skills
- Great organisational skills
- Confident in dispute management
- Professionally presented
- Superior verbal and written communication skills
Why Join us?
•A business that recognises those who live and breathe our company values of fun, honest, visionary, authentic, supportive and #bebetter.
•Opportunities for further personal and professional development and training
•Flexible and Hybrid work environment and locations
•Amazing opportunities across the wider Bright & Duggan Group
•Supportive team environment
For your hard work and dedication, you'll be rewarded with a good salary package, negotiable based on experience. In addition, you have the opportunity to earn fantastic, uncapped, schedule B commissions.
Bright & Duggan is an equal opportunity employer. Applicants must be legally entitled to work in Australia.
