Senior Student Experience Officer

Be a key member of the Student Experience team
Deliver projects that have a focus on enhancing the Student Experience.
Full-time permanent opportunity
Based across
About UQ and St Lucia Campus
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
About UQ’s Gatton Campus
Established over 125 years ago, UQ’s Gatton Campus has a long history – from starting out as a dedicated agricultural institution, to being a field hospital during WWII, and to joining the UQ community in 1990.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Join an organisation where excellence is at the core of our culture, contributions are valued, and a range of are available, such as:
and
, medical clinic, and post office
25% discount on eligible services
Access to our $4.1 million
Volunteer in our
About This Opportunity
We are seeking an energetic and organised Senior Student Experience Officer in the Faculty of Science, working in person across both the St Lucia and Gatton campuses, to deliver projects that have a focus on enhancing the Student Experience.
Key responsibilities will include:
Plan, coordinate and evaluate Student Experience events and programs.
Communicate with current and commencing students in an accurate, timely and engaging manner through email, social media, phone calls and in-person.
Coordinate with staff across the university to plan, share and promote student opportunities.
Build relationships with a range of stakeholders to understand and address Student Experience challenges.
Collect and analyse data and report on Student Experience activities.
Monitor project budget and expenditure, including ensuring payments are made in a timely manner.
Participate in relevant committees and communities of practice as identified by the Student Experience Coordinator.
Contribute to the review and development of Student Experience initiatives.
Train and supervise casual support staff and volunteers as required.
Other duties as directed by the Student Experience Coordinator.
This is a full-time (100%), continuing position.
At HEW level 6, the full-time equivalent base salary will be in the range $86,371.95 - $92,658.90, plus a generous super allowance of up to 17%. The total FTE package will be up to $101,055.18 - $108,410.91 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.
About You
Completion of a Bachelor degree with subsequent relevant experience; or extensive experience and specialist expertise in Student Experience; or an equivalent combination of relevant experience and/or education/training.
Demonstrated experience in designing and coordinating projects to improve the Student Experience in a higher education environment or equivalent transferable skills
Ability to work with diverse student cohorts.
Strong interpersonal and communication skills to liaise effectively with stakeholders including students and senior staff.
Strong organisational skills and demonstrated ability to prioritise own workload, meet deadlines and work with a high level of accuracy and attention to detail.
Ability to take initiative, as well as work cooperatively and collaboratively.
Ability to analyse data, develop reports, draft documents and integrate information from a variety of sources in an accurate and timely manner.
High level of computer literacy, including the ability to learn new programs quickly.
This position requires on campus presence at both the Gatton and St Lucia Campuses each week.
In addition, the following mandatory requirements apply:
Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Questions?
For more information about this opportunity, please contact Aimee Clarke, Student Experience Coordinator . For application queries, please contact stating the job reference number (below) in the subject line.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
Cover letter addressing the ‘About You’ section
Resume
Other Information
At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to .
Applications close February 14th 2024 at 11.00pm AEST (Job Reference Number - R-34587). Please note that interviews have been tentatively scheduled for 22 February 2024.