Student Experience Officer

• Student Affairs Division

• This is a full-time continuing position with salary in the range $77,396 - $86,029, plus a generous super allowance of up to 17%.

• Belong to a vibrant community working on varied and interesting projects primarily focused on internal community group development.

• Positively impact Student Experience by engaging in on campus events and programs along with communication and administrative tasks aimed at enriching students' sense of belonging, employability, and enjoyment at UQ.

• Based at our St Lucia campus

The Student Experience Officer plays a vital role within the Get Involved team, contributing as a collaborative team member while also demonstrating initiative to achieve outstanding results for UQ's volunteering and mentoring programs. Exceptional communication and stakeholder engagement abilities are essential as the role involves collaboration across various units within the institution.  

Key responsibilities will include: 

• Develop print and digital materials for mentoring and volunteer programs.

• Organize and execute events, programs, and group activities to bolster mentoring efforts.

• Administer and coordinate systems to support programs, ensuring compliance with legislative and reporting standards.

• Engage with internal and external stakeholders on behalf of volunteering/mentoring coordinators.

• Manage inquiries through a shared inbox and communicate opportunities to students.

• Conduct Blue Card checks for volunteering/mentoring initiatives involving individuals under 18 years old.

Essential

• Degree completion with relevant experience or extensive expertise in administration, or equivalent combination.

• Strong communication, interpersonal and computer application (Microsoft 365) skills.

• Ability to retain extensive knowledge of programs, activities, and policies accurately, and actively participate in and support team efforts.

• Demonstrated initiative and independent judgment in a high-volume client contact environment.

• Experience in efficiently planning, organizing, and delivering group-based activities, training, and programs.

Desirable

• Experience working with students or within a tertiary education setting.

• Experience working with mentoring programs and/or volunteer programs.

You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.

• Access to flexible working arrangements including flexible start/finish times, purchased leave, and a condensed fortnight.

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

• On campus childcare options, Cheap parking (from just $5.75 a day), Salary packaging options.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section.  

• Resume 

For more information about this opportunity, please contact Trudy Quantrill at ***********@uq.edu.au. For application queries, please contact ******@uq.edu.au stating the job reference number (below) in the subject line. 

Applications close 27 March 2024 at 11.00pm AEST (Job Reference Number - R-36381). Please note that interviews have been tentatively scheduled for 9 April 2024.

At UQ, our strength lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to ******@uq.edu.au for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.