Job details
Position status Permanent Position type Full-time Occupational group IT & Telecommunications Classification AO6 Workplace Location Brisbane Inner City Job ad reference QLD/552494/24 Closing date 08-Apr-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Contact person Grant Taylor Contact details Mobile: 0448 859 611
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The core capability requirements for this role are:
- Provide technical leadership, mentoring and advice to a group of ICT professionals involved in the operational support and maintenance of a diverse range of enterprise class server, SAN, virtualisation, and Data Centre infrastructure.
- Lead the analysis and timely resolution of system issues within a complex ICT environment.
- Co-ordinate and manage the identification, assessment and briefing to staff and management of new and emerging software technologies, products, methods, techniques, and services.
- Assist with introduction and use of techniques, methodologies, tools, and services to match overall current and future business requirements.
- Engage with vendors, other business units and management to develop successful working relationships that enhance the effective management of the Data Centre environment.
- Manage the implementation of processes and procedures, tools, and techniques for designing, monitoring, managing, and reporting on the performance and availability of ICT systems and services.
Highly Desirable skills/requirements:
- Operating Systems (Windows Server 2008/2012, RedHat Linux, HPUX)
- Active Directory, ADFS
- Email (MS Exchange), Exchange Online
- Virtual Infrastructure (VMware ESX/ESXi5.x/6.x, vCentre, SRM, View)
- Backup and Restore (EMC Networker, Data Domain, EMC Avamar, IBM TSM)
- Monitoring/Alerting (SCOM, Splunk, ObserveIT)
- Management (HP OneView, IBM Director, Dell OpenManage)
- Scripting (PowerShell)
- SAN Technologies (EMC Unisphere VMAX//VNX/Centera/VPLEX, IBM SVC/V7000, Hitachi HUS)
Desirable skills/requirements:
- Directory Services (Group Policy)
- DNS / DHCP / WINS
- Windows Clustering / Network Load Balancing
- Windows Distributed File System
- Microsoft SQL
- Microsoft System Centre Configuration Manager (SCCM)
- Microsoft System Centre Operations Manager (SCOM)
- Cloud hosting operations support (Azure, AWS)
Special Conditions
This position is required to:
- Perform some duties after-hours on a scheduled basis.
- Provide on-call support as part of a 24/7 roster.
- Undertake occasional shift work as required.
SFIA Skills
The following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA)
Framework relevant to this role:
Level: 4
Skill Code(s)
ITOP - IT infrastructure
METL - Methods and tools
Further information can be found on the SFIA site by searching for the 'skill' code (e.g. ITMG) and then referring to the skills listed under the applicable 'level' e.g. level 5
Applications to remain current for 12 months.
Job Ad Reference: QLD/552494/24
Closing Date: Monday, 8th April 2024
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Three positions available.
Documents
Before applying for this vacancy please ensure you read the documents below.
- 552494 24 - Role Description (Word, 5.37MB)
552494 24 - Applicant Guide (Word, 143KB)
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