Senior Systems Administrator

Frontline & Digital Division delivers ICT services to the QPS & public safety agencies. Core Systems provides activities focused on the innovative development & planning of integrated systems & business processes to the QPS. You will provide high level technical planning, execution and technical mentoring within the Data Centre team. The occupant of this position will also work cooperatively with technical staff across the Division to ensure Data Centre deliverables are met on a day-to-day basis.

The core capability requirements for this role are:

• Provide technical leadership, mentoring and advice to a group of ICT professionals involved in the operational support and maintenance of a diverse range of enterprise class server, SAN, virtualisation, and Data Centre infrastructure.
• Lead the analysis and timely resolution of system issues within a complex ICT environment.
• Co-ordinate and manage the identification, assessment and briefing to staff and management of new and emerging software technologies, products, methods, techniques, and services.
• Assist with introduction and use of techniques, methodologies, tools, and services to match overall current and future business requirements.
• Engage with vendors, other business units and management to develop successful working relationships that enhance the effective management of the Data Centre environment.
• Manage the implementation of processes and procedures, tools, and techniques for designing, monitoring, managing, and reporting on the performance and availability of ICT systems and services.

Highly Desirable skills/requirements:

• Operating Systems (Windows Server 2008/2012, RedHat Linux, HPUX)
• Active Directory, ADFS
• Email (MS Exchange), Exchange Online
• Virtual Infrastructure (VMware ESX/ESXi5.x/6.x, vCentre, SRM, View)
• Backup and Restore (EMC Networker, Data Domain, EMC Avamar, IBM TSM)
• Monitoring/Alerting (SCOM, Splunk, ObserveIT)
• Management (HP OneView, IBM Director, Dell OpenManage)
• Scripting (PowerShell)
• SAN Technologies (EMC Unisphere VMAX//VNX/Centera/VPLEX, IBM SVC/V7000, Hitachi HUS)

Desirable skills/requirements:

• Directory Services (Group Policy)
• DNS / DHCP / WINS
• Windows Clustering / Network Load Balancing
• Windows Distributed File System
• Microsoft SQL
• Microsoft System Centre Configuration Manager (SCCM)
• Microsoft System Centre Operations Manager (SCOM)
• Cloud hosting operations support (Azure, AWS)

Special Conditions

This position is required to:

• Perform some duties after-hours on a scheduled basis.
• Provide on-call support as part of a 24/7 roster.
• Undertake occasional shift work as required.

SFIA Skills

The following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA)

Framework relevant to this role:

Level: 4
Skill Code(s)
ITOP - IT infrastructure
METL - Methods and tools

Further information can be found on the SFIA site by searching for the ‘skill' code (e.g. ITMG) and then referring to the skills listed under the  applicable ‘level' e.g. level 5

Applications to remain current for 12 months.

Job Ad Reference: QLD/552494/24

Closing Date: Monday, 8th April 2024