Senior Systems Analyst

About Us

The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2,200 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

We’re on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. Each year, we showcase the true Australia to millions of guests and we are the co-custodians of some of the country’s most treasured places; a privilege we don’t take lightly. With eyes on domestic and regional tourism like never before, we are building a passionate, adaptable, high-performance team to create holiday memories that put a smile in every g’day.

The Role

As a Senior Systems Analyst, you will play a critical role in ensuring the efficiency and effectiveness of the G’day Group’s information systems. You will be responsible for analysing complex business requirements, designing and implementing scalable and innovative solutions, and providing technical guidance to a team of analysts.You will be a problem solver, strategic thinker, and possesses excellent analytical and communication skills.

Your role responsibilities will include:

·Collaborate with stakeholders to gather and understand complex business requirements and translate them into detailed system specifications

·Design, develop, and implement scalable and innovative solutions that meet business needs, ensuring system integrity, compatibility, and adherence to industry best practices

·Provide technical leadership and guidance to a team of Systems Analysts, ensuring the successful completion of projects and tasks within established timelines

·Collaborate with cross-functional teams to integrate systems and applications, ensuring seamless data flow and compatibility

·Develop and execute comprehensive test plans to validate system functionality, ensuring high-quality deliverables

·Investigate and resolve complex system issues, working closely with technical teams and vendors to implement effective solutions

·Create and maintain accurate system documentation, including specifications, user guides, and process flow diagrams.

·Provide training and support to end-users, ensuring smooth adoption of new systems and features

·Identify areas for process improvement and recommend solutions to enhance system performance, security, and usability

·Stay abreast of industry trends, emerging technologies, and best practices related to systems analysis, and share knowledge with the team

Your Experience

A Bachelor's degree in Computer Science, Information Systems, or a related field, combined with proven experience as a Systems Analyst, with a focus on complex system analysis and design.

You will have strong technical skills, including proficiency in programming languages, database management, and system integration.You will have in-depth knowledge of systems analysis methodologies, tools, and techniques.You will be experienced with project management methodologies and tools.

You will have excellent interpersonal and collaboration skills, with the ability to communicate complex concepts to technical and non-technical stakeholders.You will possess a high level of energy, self-motivation, autonomy, initiative, and attention to detail to be successful in meeting the business demands at G’day Group. Your naturally upbeat and open style will fit our cultural values. You will have a highly organised mindset with the ability to assess the urgency of work allocated to you by various stakeholders.

G’day Group is a dynamic company with an energetic ‘market disrupter’ reputation. If you are passionate, adventurous, and ready to hit the ground running, we want to hear from you.

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Benefits

· Health and Wellbeing – Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinations

·Leave Policies – Parental leave / Volunteer leave / Study leave

·Professional Development – Leadership programs / Support of external training courses / Reimbursement of professional memberships

·Employee Savings – Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free G’day Rewards membership / Loyalty recognition benefits

Our ESG statement

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Drivers Licence essential.